Review from lifelooksbrighter (752 views)
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|Review of: IVA Advice Company|
|Review date: 24 June 2011|
|Insolvency Practitioner who handled case: Susan Clay|
|I proceeded as far along as: Accepted IVA|
|The solution I opted for in the end: IVA|
|Speed of response|
|No of days to make a decision after I spoke to IVA company: 1 days|
|Weeks to IVA proposal after decision made: 12 weeks|
|Weeks to IVA accepted/rejected after decision made: 4 weeks|
|IVA Company Ratings|
|Their debt solutions expertise:||10 out of 10|
|Their customer service:||10 out of 10|
|Their speed of response:||10 out of 10|
|Overall Company Rating:||10 out of 10|
|Insolvency Practitioner Ratings|
|The quality of IVA proposal:||10 out of 10|
|Overall Insolvency Practitioner Rating:||10 out of 10|
|I had 63k worth of unsecured debts was in negative equity on my house with high mortgage/secured loan payments and had been on a DMP with CCCS for 3/4 years but was finding it increasingly difficult to cope. It as would have taken me another 20 years to pay the debts back. I was desperate to avoid bankruptcy although this really the most realistic option for me.|
|My interaction with the company:|
|I came into an 18k windfall [PPI refund] so I called the IVA Advice Company for advice and they suggested a Full and Final IVA. All the staff I had contact with[Tina/Amie/Mark and Susan]were professional but friendly in their approach and their advice was clear and easy to understand. The F & F IVA was accpeted a couple of days ago!|
|Why I gave the ratings I did:|
|I rated them highly because they were honest, efficient, clear, professional and combined these qualities with a personal, non-judgemental and supportive approach.|
|One thing they did - which really impressed me:|
|Regardless of who picked up the phone when you called there was a consistently high quality customer service.|
|One thing they did - which I felt could be improved:|
|My IVA has been accepted - a huge weight has been lifted from my shoulders and as a single parent this means a lot. My creditors accepted 22p in the pound1|
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