Review from Alison Clarke (747 views)

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Review of: McCambridge Duffy & Co
Review date: 21 June 2011
Insolvency Practitioner who handled case: JAMES PATRICK GREEN
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: Debt Management Plan
 
Speed of response
No of days to make a decision after I spoke to IVA company: 4 days
Weeks to IVA proposal after decision made: 2 weeks
Weeks to IVA accepted/rejected after decision made: 6 weeks
 
IVA Company Ratings
Their debt solutions expertise: 9 out of 10
Their customer service: 9 out of 10
Their speed of response: 9 out of 10
Overall Company Rating: 9 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 9 out of 10
Overall Insolvency Practitioner Rating: 9 out of 10
 
My circumstances:
I am a mobile hairdresser in Cambridgeshire, I had 22k of debt.
My interaction with the company:
Same as above.
Why I gave the ratings I did:
I rated 9 out of 10 for efficiency.
One thing they did - which really impressed me:
Always got back to me immediately.
One thing they did - which I felt could be improved:
Found it quite difficult to understand a conversation due to the speed of translation. 
Other points

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Reviewer quotes

  • McCambridge Duffy & Co
Friendly and comforting telephone manner and conversation. They are always prompt.
Review from DB, 24-Feb-2007
Negotiated with the HMRC to overcome a rejected decision
Review from Very Pleased, 29-Jun-2011
Willing to listen and offer best advice
Review from Relieved , 31-Jan-2013
Phoned me when they said they would.
Review from Street, 04-Apr-2013
Rosie Scott nagotiated the uplift and the extra 12 months to be removed.
Review from Mr and Mrs Happy, 10-Jun-2011

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Last 5 comments(for Reviews)

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  • Very poor company customer service wise, I also have ended up with them after my account was transfe...
  • I agree with a lot of what has been said. Very poor customer service. In fact they ignore any corr...
  • Dear MRS 12, I'm concerned to read your comments on your time with Freeman Jones. Clearly this is no...
  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
  • Sounds like it could of been written by a member of their staff

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