Review from Darren (1505 views)
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|Review of: Guardian (Formerly Grosvenor Ptrs)|
|Review date: 27 June 2007|
|Insolvency Practitioner who handled case: Fariba Fassihi-Rad|
|I proceeded as far along as: Accepted IVA|
|The solution I opted for in the end: Remortgage|
|Speed of response|
|No of days to make a decision after I spoke to IVA company: 1 days|
|Weeks to IVA proposal after decision made: 6 weeks|
|Weeks to IVA accepted/rejected after decision made: 10 weeks|
|IVA Company Ratings|
|Their debt solutions expertise:||10 out of 10|
|Their customer service:||10 out of 10|
|Their speed of response:||9 out of 10|
|Overall Company Rating:||10 out of 10|
|Insolvency Practitioner Ratings|
|The quality of IVA proposal:||10 out of 10|
|Overall Insolvency Practitioner Rating:||10 out of 10|
|I had my own company and had to close down. I had £44K of debt and paid back creditiors £35k through a remortgage.|
|My interaction with the company:|
|From my first call I was able to talk to someone who was listening to me, which is a great feeling when you feel like all around you is getting out of control. After a long initial and very helpful chat we decided an IVA was right for me, we then proceeded through the process.|
|Why I gave the ratings I did:|
|I rated them 10 because I trusted them and they took on a what I thought was a great challenge from my company! Accounts were very messy and with various creditors but they seemed to simplify things.|
|One thing they did - which really impressed me:|
|What impressed me the most or should I say was more of a relief was when they were able to take on ALL the phone calls and letters, this was a huge relief for me not to have to deal with the daily mass of post.|
|One thing they did - which I felt could be improved:|
|I cant think of anything that could have been improved - having gone through the stress I did for the last year trying to keep my company going and suppliers happy, had to be the worst and hardest year of my life - the IVA gave me a great big helping hand and light just when I needed it.|
|The thing I have learnt is not to be too friendly in business - which got me here in the first place! and if you dont have the ready cash, simply dont buy it!|
Community Comments of this review
|3 out of 5||3 out of 5||06 July 2007|
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- Guardian (Formerly Grosvenor Ptrs)
Fariba was always available to talk to and if i had any concerns she was quick to put my mind at res...
Review from F, 14-Oct-2007
Fariba always kept me informed along the process and always answered my questions withing 24 hours.
Review from John, 13-Jun-2008
heves irfan marks assistant replied to every email i sent when i was unsure what was happening and a...
Review from lucy p, 28-Jun-2007
Tess, Mark and Fariba were so understanding, they made me realise that I was not the only person in ...
Review from EJ, 17-May-2007
Were there to talk to when I needed them!
Review from SGC, 20-Jan-2007
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