Review from Frances (512 views)

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Review of: ClearDebt
Review date: 14 June 2011
Insolvency Practitioner who handled case: David Emanuel Merton Mond
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 1 days
Weeks to IVA proposal after decision made: 3 weeks
Weeks to IVA accepted/rejected after decision made: 7 weeks
 
IVA Company Ratings
Their debt solutions expertise: 10 out of 10
Their customer service: 10 out of 10
Their speed of response: 10 out of 10
Overall Company Rating: 10 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 10 out of 10
Overall Insolvency Practitioner Rating: 10 out of 10
 
My circumstances:
I am an Area Manager in retail,
My interaction with the company:
They were always accurate, very supportive and always reassured me.
Why I gave the ratings I did:
They were always at the end of the phone line and were always very helpful.
One thing they did - which really impressed me:
They always returned my calls and the fact that I spoke to a real person was a bonus.
One thing they did - which I felt could be improved:
No. 
Other points

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Reviewer quotes

  • ClearDebt
DI was manageable and was very happy
Review from nomoredebt, 13-Jul-2010
They always returned my calls and the fact that I spoke to a real person was a bonus.
Review from Frances, 14-Jun-2011
they made me believe that i could find a solution to my debt problems
Review from j jones, 04-Feb-2012
when i found out i was being made redundant Theresa was really honest but it felt like she was on my...
Review from Francesca0508, 09-Sep-2011
Customer service, very helpful and friendly
Review from SarahW, 28-Jun-2011

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Last 5 comments(for Reviews)

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  • Dear MRS 12, I'm concerned to read your comments on your time with Freeman Jones. Clearly this is no...
  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
  • Sounds like it could of been written by a member of their staff
  • Thank you for this detailed review. I am also a teacher and have also found myself in a position wh...
  • I can totally relate and agree with you on this. They will take far to much than you can afford and ...

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