Review from K (424 views)

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Review of: Not Known
Review date: 26 May 2011
Insolvency Practitioner who handled case: Not Known
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 5 days
Weeks to IVA proposal after decision made: 4 weeks
Weeks to IVA accepted/rejected after decision made: 6 weeks
 
IVA Company Ratings
Their debt solutions expertise: 6 out of 10
Their customer service: 6 out of 10
Their speed of response: 4 out of 10
Overall Company Rating: 7 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 7 out of 10
Overall Insolvency Practitioner Rating: 7 out of 10
 
My circumstances:
I am a Training Asdvisor, My wife and I had a pub and built up a debt of 47K before leaving and we now live in rented property.
My interaction with the company:
I searched the goverment web site and they recommended the IVA firm that I now am using, I found the process quite easy but have reservations that we did not choose the best option for us through lack of advice.
Why I gave the ratings I did:
I rated them 7 out of 10 as the service we currently recieve is excellent but recently asked for a review due to a change in cirmumstances and this took longer than I expected and I had to call the company to chase the progress.
One thing they did - which really impressed me:
Regardless of the time taken to impliment the reveiw I am very impressed with the change
One thing they did - which I felt could be improved:
keeping me imformed of review changes and providing more information on options. 
Other points

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Reviewer quotes

  • Not Known
From the beginning of the IVA, if I had to leave a message for someone to contact me, they always re...
Review from Mike, 01-Jun-2011
QUICK TO SORT DEBT
Review from rach, 19-Jan-2011
Happy with everything overall
Review from Mark, 06-Jul-2011
Staying open at weekends.
Review from Lisa123, 09-Apr-2011
We were finally shown a light at the end of the tunnel & was shown respect all the way through
Review from Mr & Mrs W, 06-Jul-2011

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Last 5 comments(for Reviews)

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  • Dear MRS 12, I'm concerned to read your comments on your time with Freeman Jones. Clearly this is no...
  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
  • Sounds like it could of been written by a member of their staff
  • Thank you for this detailed review. I am also a teacher and have also found myself in a position wh...
  • I can totally relate and agree with you on this. They will take far to much than you can afford and ...

See all 1452 comments

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