Review from Cath (230 views)
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| Review of: Vincent Bond |
| Review date: 13 October 2010 |
| Insolvency Practitioner who handled case: Not Known |
| I proceeded as far along as: Accepted IVA |
| The solution I opted for in the end: IVA |
| Speed of response |
| No of days to make a decision after I spoke to IVA company: 2 days |
| Weeks to IVA proposal after decision made: 2 weeks |
| Weeks to IVA accepted/rejected after decision made: 5 weeks |
| IVA Company Ratings | |
| Their debt solutions expertise: | 9 out of 10 |
| Their customer service: | 10 out of 10 |
| Their speed of response: | 9 out of 10 |
| Overall Company Rating: | 9 out of 10 |
| Insolvency Practitioner Ratings | |
| The quality of IVA proposal: | 8 out of 10 |
| Overall Insolvency Practitioner Rating: | 8 out of 10 |
| My circumstances: |
| I am a receptionist living in manchester with my husband and 2 children. I have approx £20k debt |
| My interaction with the company: |
| Why I gave the ratings I did: |
| Thank you Karrie for being an absolute pleasure to speak to and for all your help, advice in putting my Iva together and it being accepted! Approachable, informative, helpful, couldn’t have wished for a better experience considering the difficult circumstances. Very highly recommended, can’t thank you enough! |
| One thing they did - which really impressed me: |
| One thing they did - which I felt could be improved: |
| Other points |
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Reviewer quotes
- Vincent Bond
|
I felt the customer service was fantastic. Vincent Bond ensured I received the information, was happ...
Review from Gavin Maynard, 28-Sep-2011 |
|
Excellent customer service - went above and beyond.
Review from Karen , 12-Jul-2011 |
|
Highest level of service, friendly yet professional, understanding and sympathetic to my problems.
Review from Donna Williams, 26-Oct-2011 |
|
PROFESSIONALISM AND SUPPORT.
Review from PETE, 25-Mar-2009 |
|
Answered all questions promptly
Review from JEH, 05-Mar-2012 |
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