Review from Betty (551 views)
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| Review of: Bridgestones |
| Review date: 17 May 2011 |
| Insolvency Practitioner who handled case: Robert Lochmohr Cooksey |
| I proceeded as far along as: Accepted IVA |
| The solution I opted for in the end: IVA |
| Speed of response |
| No of days to make a decision after I spoke to IVA company: 2 days |
| Weeks to IVA proposal after decision made: 2 weeks |
| Weeks to IVA accepted/rejected after decision made: 5 weeks |
| IVA Company Ratings | |
| Their debt solutions expertise: | 8 out of 10 |
| Their customer service: | 9 out of 10 |
| Their speed of response: | 9 out of 10 |
| Overall Company Rating: | 9 out of 10 |
| Insolvency Practitioner Ratings | |
| The quality of IVA proposal: | 9 out of 10 |
| Overall Insolvency Practitioner Rating: | 9 out of 10 |
| My circumstances: |
| Iam an administrator from the North West, I had £60K worth of unsecured debts. I had my hours reduced from 37 to 25 per week. |
| My interaction with the company: |
| They were recommended to me by the Debt Advice Network. |
| Why I gave the ratings I did: |
| I rated them 9 out of 10 because they always contacted me when they said they would, they were always available by phone and never made me feel like a second class citizen. |
| One thing they did - which really impressed me: |
| They seemed to know things that I didnt remenber telling them. |
| One thing they did - which I felt could be improved: |
| Other points |
| My IVA was accepted, the creditors require 20p in the £. |
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Reviewer quotes
- Bridgestones
|
Their professionalism and sensitivity to a very delicate situation.
Review from Sarah & Vince, 22-Oct-2011 |
|
The level of customer service is excellent and we were kept fully informed throughout the IVA proces...
Review from tillymack, 07-Dec-2007 |
|
They kept in contact and were very quivk to inform me of what was happening.
Review from William Mckenzie, 06-Jul-2007 |
|
The one thing they did which stands out was to employ someone called Ruth Kearns who was so pro acti...
Review from ALAN, 18-Feb-2009 |
|
Explaining the process and the effeciency of the service
Review from Ashmore, 06-Nov-2008 |
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