Review from Dave and Samantha (1310 views)
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|Review of: IVA Advice Company|
|Review date: 15 June 2007|
|Insolvency Practitioner who handled case: Melanie R Giles|
|I proceeded as far along as: Accepted IVA|
|The solution I opted for in the end: Remortgage|
|Speed of response|
|No of days to make a decision after I spoke to IVA company: 10 days|
|Weeks to IVA proposal after decision made: 5 weeks|
|Weeks to IVA accepted/rejected after decision made: 9 weeks|
|IVA Company Ratings|
|Their debt solutions expertise:||10 out of 10|
|Their customer service:||8 out of 10|
|Their speed of response:||8 out of 10|
|Overall Company Rating:||9 out of 10|
|Insolvency Practitioner Ratings|
|The quality of IVA proposal:||8 out of 10|
|Overall Insolvency Practitioner Rating:||9 out of 10|
|We are a professional couple living in the West Country, with one of us being self employed running her own business. We had accumulated in excess of £85K of personal debts and had a property with approx £40K worth of equity. Unable to meet all the monthly expenses and repayments we found ourselves in a very tight spot with no maneouvreability.|
|My interaction with the company:|
|After being recommended to Philip Gill & Co, we contacted Melanie R Giles who arranged a meeting in which she recommended an IVA by way of re-mortgage in order to help solve our problem. We completed the paperwork and Melanie put forward our IVA which was accepted at our creditors meeting. Throughout all our dealings with Melanie and her staff at Philip Gill, we found them to be understanding , very helpful and supportive, aswell as being very thorough in attention to detail.|
|Why I gave the ratings I did:|
|We were kept well informed and were guided through every step of the process. We rated them 9/10 due to their professional approach and helpful manner. We knew we were in good hands and the result confirmed this. We now have peace of mind for the first time in a very long time, and you can never put a price on that feeling!|
|One thing they did - which really impressed me:|
|Their professional and thorough approach gave us peace of mind in the knowledge that we were not in an unsolvable situation.|
|One thing they did - which I felt could be improved:|
|We managed to write off approx £85K of credit with £45K borrowed against our home. It has been a long, but worthwhile process and now we feel a heavy rock has been lifted from our backs. We never want to see another credit card for as long as we live!!|
Community Comments of this review
|5 out of 5||5 out of 5||13 August 2009|
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