Review from Phillip (673 views)

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Review of: ClearDebt
Review date: 18 April 2011
Insolvency Practitioner who handled case: David Emanuel Merton Mond
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 2 days
Weeks to IVA proposal after decision made: 1 weeks
Weeks to IVA accepted/rejected after decision made: 4 weeks
 
IVA Company Ratings
Their debt solutions expertise: 10 out of 10
Their customer service: 10 out of 10
Their speed of response: 10 out of 10
Overall Company Rating: 10 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 10 out of 10
Overall Insolvency Practitioner Rating: 10 out of 10
 
My circumstances:
I was origiinally able to work a lot of overtime and had work bonuses available to me, company rules changed and I was left being in over my head really.
My interaction with the company:
I searched for options online and there were a couple of companies that suited, I made the decision on ClearDebt after a bit of research. I made intial contact with them and everything seemed to move quickly after that.
Why I gave the ratings I did:
Everything has been plain sailing from the start. Theyve been great!
One thing they did - which really impressed me:
How quickly everything moved, I was expecting a long, drawn out process but it wasnt.
One thing they did - which I felt could be improved:
I had a problem with creditor hassle for about 2 months after the IVA was accepted as banks were using 3rd party companies to chase for payment. I mentioned it to ClearDebt who contacted the original creditors and it was all resolved pretty much straight away. 
Other points
I have a rough idea of how much has been written off. I guess i have learnt an expensive lesson, a mistake I wont make again.

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Reviewer quotes

  • ClearDebt
My advisor Michael has been very on the ball at all times. No messing about, no waiting. Very effici...
Review from SP, 27-Sep-2010
The speed of how everything happened
Review from kea, 18-Apr-2011
Getting me the IVA!
Review from Joanne G, 26-Nov-2010
Everythying! Sorted all my debts out.
Review from AlanM, 11-Jan-2011
The way the information was set out and the ease of understanding.
Review from Norman Webster, 20-Dec-2010

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Last 5 comments(for Reviews)

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  • Very poor company customer service wise, I also have ended up with them after my account was transfe...
  • I agree with a lot of what has been said. Very poor customer service. In fact they ignore any corr...
  • Dear MRS 12, I'm concerned to read your comments on your time with Freeman Jones. Clearly this is no...
  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
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