Review from RachelDorset (585 views)

< Prev > Next
Review of: ClearDebt
Review date: 15 April 2011
Insolvency Practitioner who handled case: David Emanuel Merton Mond
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 4 days
Weeks to IVA proposal after decision made: 3 weeks
Weeks to IVA accepted/rejected after decision made: 8 weeks
 
IVA Company Ratings
Their debt solutions expertise: 9 out of 10
Their customer service: 10 out of 10
Their speed of response: 9 out of 10
Overall Company Rating: 9 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 7 out of 10
Overall Insolvency Practitioner Rating: 10 out of 10
 
My circumstances:
I couldnt afford anything! i was having sleepless nights and nearly resulted in the end of my marriage.
My interaction with the company:
I had no one to turn to and Cleardebt were very helpful when i spoke to them, Sasha was very good in his advice and was always there to answer any questions.
Why I gave the ratings I did:
Everything about the service was great, i always got my questions answered, i always got a call back and Sasha has always put my mind at ease.
One thing they did - which really impressed me:
Customer service was amazing, i felt like i was the only customer as the treatment i got was personal and friendly.
One thing they did - which I felt could be improved:
Wording about the remortgage in the proposal 
Other points
Never to get in debt again.

Community Comments of this review

No comments of this review received yet

Rate this review

Attention IVA community: Please help us police the quality of the reviews being posted:

How informative was this review?
Not useful Bit vague ok Informative Very Informative

How genuine does this review look?
This is Spam Doubtful Don't know Probably Genuine Definitely Genuine


Your comments: (optional)


Please leave your name and email(will not be displayed):

Name: (optional)

Email: (optional)

Please Enter the Text in the image below:
 

(Your IP address will be recorded but not displayed)

Submit a review

IVA.com urgently need your IVA and IP reviews so that we can provide a more accurate representatation of who is doing a good job and who needs to improve. Your reviews will help other people in your situation find the best IVA Firm or IP to talk to. IVA.com will send prizes of gift vouchers to the authors of the best reviews.

We are looking for 3 types of reviews:

  • Free advice/consultation from an IVA Firm

Was it impartial? Did they have clear expertise?

  • IVA proposals

Was it successful? Were you happy with the service?

  • IVAs in progress

How are they handling your case? Is the IVA progressing ok?
Click here to submit a Review

Reviewer quotes

  • ClearDebt
Northern Rock were delaying the update of my situation, regarding a loan and my mortgage being linke...
Review from Darren, 17-Apr-2009
They stuck to appointments and did exactly what they said they would do for me
Review from Sandy, 10-May-2011
Cleardebts customer service was brilliant.
Review from Poor Houston, 21-Feb-2011
They arranged with our creditors to accept a final payment early upon us selling our property so tha...
Review from Mr & Mrs Muller, 19-Sep-2012
Overall Service.
Review from Woodbridge, 26-Jan-2011

Search for IP/IVA Firm

Search:
(search is fuzzy - part of name is fine)

Last 10 Reviews

  • Name
  • Rating
  • Age
  • Nig
  • 10
  • 5 days

See all 5760 reviews

Last 5 comments(for Reviews)

  • Name
  • Quality
  • Genuine?
  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
  • Thank you for this detailed review. I am also a teacher and have also found myself in a position wh...
  • I can totally relate and agree with you on this. They will take far to much than you can afford and ...
  • FJ: I’m sorry you aren’t happy with how we’ve handled your IVA. During your IVA if you earn mo...
  • been with Freeman Jones for 4 years it all sounds good to begin with but they are not to be trusted ...

See all 1450 comments

Best Reviews

  • Rating
  • Author

Popular Reviews

  • Views
  • Author

Insolvency Advice Articles

Click on one of the headings below to read a range of articles on insolvency:

Reviews on IVA.com

  • IVA.com is rated 3.9 on a scale of 5 based on on reviewcentre.com.
    Latest review:
    A useful site that is free to use and full of useful... - by , 01/03/2008
    5/ 5stars
    Good Points
    Very informative with lots of useful information. A lot of reviews on firms that really help understand their customer service and ability. The reviews appear to be genuine as they offer interesting insights. Didn't really use the the map but looks impressive!
    Bad Points
    The site is a bit cluttered and sometimes hard to navigate around.
    General Comments
    A useful site that is free to use and full of useful information about IVAs. If you are thinking of doing an IVA then this is a must use site.