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Review of: Varden Nuttall
Review date: 14 April 2011
Insolvency Practitioner who handled case: Not Known
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 2 days
Weeks to IVA proposal after decision made: 2 weeks
Weeks to IVA accepted/rejected after decision made: 6 weeks
 
IVA Company Ratings
Their debt solutions expertise: 10 out of 10
Their customer service: 10 out of 10
Their speed of response: 10 out of 10
Overall Company Rating: 10 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 10 out of 10
Overall Insolvency Practitioner Rating: 10 out of 10
 
My circumstances:
I recently separated from my husband under very difficult circumstances. I work full time and my husband immediately started to claim benefits when we separated - leaving me with the responsibility of all our family debts. I work full time as a tutor with young adults with learning disabilities.
My interaction with the company:
I was under extreme pressure after escaping an abusive relationship and very anxious about the situation I had been left in. The service was 100% professional, helpful and very supportive. All members of staff were very sensitive to my situation and took time to clearly explain my options and a way forward, leaving me to make all decisions for myself.<br> <br> I would recommend them to anyone I know.
Why I gave the ratings I did:
I could not find any fault in the service they offered, no areas for improvement - all staff were very courteous, friendly and took time to explain each part of the process. I was made to feel very welcome and it was like talking to a friend that was helping me. I have battled with financial problems for over ten years and now is the first time since I can remember that I can relax and feel clear headed, knowing if I have any problems I can phone Joanne (O Donnell).
One thing they did - which really impressed me:
Managed the whole process very smoothly and kept me informed at every stage of the process.
One thing they did - which I felt could be improved:
NA 
Other points
Paying IVA each month and looking forward to the final payment in 4.2yrs.

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Reviewer quotes

  • Varden Nuttall
always there for you
Review from Tracey, 12-Nov-2010
Everything! The whole process impressed me as I was expecting it to be stressful and it was far from...
Review from kazzaandco, 11-Apr-2011
Always kept us in touch with updates and have been very helpful and understanding of our needs.
Review from 16950, 19-Jan-2011
The service from start to finish was excellent
Review from Jim, 25-May-2012
None , only to resolve and understand why we chosen the I.V.A
Review from Pierre , 16-Dec-2008

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Last 5 comments(for Reviews)

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  • Dear MRS 12, I'm concerned to read your comments on your time with Freeman Jones. Clearly this is no...
  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
  • Sounds like it could of been written by a member of their staff
  • Thank you for this detailed review. I am also a teacher and have also found myself in a position wh...
  • I can totally relate and agree with you on this. They will take far to much than you can afford and ...

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