Review from Paul (3152 views)

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Review of: Blair Endersby Limited
Review date: 13 April 2011
Insolvency Practitioner who handled case: Peter Anthony Jackson
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 3 days
Weeks to IVA proposal after decision made: 5 weeks
Weeks to IVA accepted/rejected after decision made: 6 weeks
 
IVA Company Ratings
Their debt solutions expertise: 3 out of 10
Their customer service: 1 out of 10
Their speed of response: 3 out of 10
Overall Company Rating: 2 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 2 out of 10
Overall Insolvency Practitioner Rating: 2 out of 10
 
My circumstances:
I am a professional living in Walsall, West Midlands. We had not equity in the house to remortgage
My interaction with the company:
at first they listened but as time went by and especially after the IVA was accepted, they stopped listening. They did not fight my corner when the creditors asked for more money. i just wished we would have shopped around before using Blair Endersby
Why I gave the ratings I did:
poor service and not really helpful.
One thing they did - which really impressed me:
nothing,
One thing they did - which I felt could be improved:
overall attitude towards customers. with out customers in the problems they are in, companies like Blair Endersby would not be trading.  
Other points

Community Comments of this review

Quality? Genuine? Date
3 out of 5 3 out of 5 14 April 2011
Comment: Please forward your customer reference, and contact details, to IP@blairendersby.co.uk , and I will review your file and contact you. Kind regards Blair Endersby
 
Quality? Genuine? Date
3 out of 5 3 out of 5 14 April 2011

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Reviewer quotes

  • Blair Endersby Limited
Always just a phone call away when you are worried.
Review from Ms T & Mr G, 26-Dec-2010
helped me back on my feet without judging me
Review from kathy, 09-Mar-2011
Support
Review from 490387, 30-Mar-2011
Always telephoned to confirm receipt of paperwork.
Review from Adam, 07-Feb-2011
They rang to check documents had turned up when they expected them to and make sure I understood eve...
Review from happynow, 23-Apr-2009

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Last 5 comments(for Reviews)

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