Review from sonya (595 views)
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| Review of: Debt Free Direct |
| Review date: 11 April 2011 |
| Insolvency Practitioner who handled case: Not Known |
| I proceeded as far along as: Accepted IVA |
| The solution I opted for in the end: IVA |
| Speed of response |
| No of days to make a decision after I spoke to IVA company: 4 days |
| Weeks to IVA proposal after decision made: 2 weeks |
| Weeks to IVA accepted/rejected after decision made: 6 weeks |
| IVA Company Ratings | |
| Their debt solutions expertise: | 8 out of 10 |
| Their customer service: | 9 out of 10 |
| Their speed of response: | 9 out of 10 |
| Overall Company Rating: | 9 out of 10 |
| Insolvency Practitioner Ratings | |
| The quality of IVA proposal: | 8 out of 10 |
| Overall Insolvency Practitioner Rating: | 8 out of 10 |
| My circumstances: |
| after a maarriage breakdown i was left with £36,000 of debt, now as a single person i pay and taken over full responsibilitty of the debt |
| My interaction with the company: |
| Why I gave the ratings I did: |
| I have had the advice and help from day one, they have been very helpful, always help me with any questions and they keep in contact every now and then. |
| One thing they did - which really impressed me: |
| they always phone every now and then to see if evry is ok |
| One thing they did - which I felt could be improved: |
| Other points |
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Reviewer quotes
- Debt Free Direct
|
initial call and follow up were expertly dealt with
Review from mike q, 09-Jul-2010 |
|
Did not judge me for getting myself into the situation I had.
Review from Ian Briggs, 31-Jul-2010 |
|
spoke to my creditors and sorted everything out
Review from paul, 26-Jun-2010 |
|
Nothing - Glad to be out of it. Once they actually do their job and update mt credit file.
Review from KahKah, 05-Jan-2011 |
|
VERY PROFESSIONAL
Review from TONY GARDNER, 11-Jul-2010 |
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