Review from Barbara Ashford (1156 views)
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| Review of: IVA Advice Company |
| Review date: 07 April 2011 |
| Insolvency Practitioner who handled case: Susan Clay |
| I proceeded as far along as: Accepted IVA |
| The solution I opted for in the end: IVA |
| Speed of response |
| No of days to make a decision after I spoke to IVA company: 7 days |
| Weeks to IVA proposal after decision made: 2 weeks |
| Weeks to IVA accepted/rejected after decision made: 2 weeks |
| IVA Company Ratings | |
| Their debt solutions expertise: | 9 out of 10 |
| Their customer service: | 9 out of 10 |
| Their speed of response: | 8 out of 10 |
| Overall Company Rating: | 9 out of 10 |
| Insolvency Practitioner Ratings | |
| The quality of IVA proposal: | 6 out of 10 |
| Overall Insolvency Practitioner Rating: | 6 out of 10 |
| My circumstances: |
| I was self employed and the company ceased to trade 2 years ago. I couldnt face the debts until i had a CCJ applied to me. I sought help and was put in touch with Phillip Gill and Co. From the outset their service and response was excellent |
| My interaction with the company: |
| Why I gave the ratings I did: |
| The information provided was excellent, they explained everything that would be happening.E-mails and phone calls were prompt and the staff were helpful and pleasant. |
| One thing they did - which really impressed me: |
| Quick responses to my concerns. |
| One thing they did - which I felt could be improved: |
| Other points |
| My IVA has just been passed, i am working full time and I have learned to manage my money better. I have also learned not to be too proud to ask for help when things get out of control. I have never had debt before i had a business and i will certainly keep a close eye on my finances in future. |
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Reviewer quotes
- IVA Advice Company
|
A friendly, well informed voice at the end of the phone.
Review from Elizabeth, 29-Sep-2009 |
|
They were always happy to answer our questions. They never made us feel like we were being a nuicenc...
Review from katikat, 08-Nov-2010 |
|
They listened to the facts, werent judgemental, and kept in touch by way of regular updates.
Review from Mr and Mrs T, 02-Jun-2010 |
|
How helpful and friendly the staff were
Review from kw180, 27-Feb-2009 |
|
Always available to answer any queries. Thank you
Review from Cathy, 02-Jan-2008 |
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