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Review of: Philip Gill & Co
Review date: 09 June 2007
Insolvency Practitioner who handled case: Melanie Giles
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 1 days
Weeks to IVA proposal after decision made: 3 weeks
Weeks to IVA accepted/rejected after decision made: 6 weeks
 
IVA Company Ratings
Their debt solutions expertise: 9 out of 10
Their customer service: 10 out of 10
Their speed of response: 8 out of 10
Overall Company Rating: 9 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 9 out of 10
Overall Insolvency Practitioner Rating: 9 out of 10
 
My circumstances:
I ran my own business and after a year of successful trading, things turned due to market & staffing issues. I ended up with £80k worth of debt, and had a property with £8k equity.
My interaction with the company:
I was put in touch with Philip Gill via Thomas Charles a debt management company. I met with Melanie, who was incredibly professional and understanding, she explained the full process and the pros and cons of an IVA against bankruptcy. After some small changes the IVA was accepted at the creditor meeting.
Why I gave the ratings I did:
They were understanding, showed empathy and explained fully what an IVA was, and what it entailed, what the effect having one would be i.e. how long lasts on credit file etc. etc. and helped me make a decision this was the best option for me.
One thing they did - which really impressed me:
Just their helpfulness, professionalism and understanding dealing with a sensitive issue.
One thing they did - which I felt could be improved:
 
Other points
I wrote off approx half of the original £80k debt. I should be debt free in 6 years time, although I hope to be able to pay it off before then.

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Reviewer quotes

  • Philip Gill & Co
Excellent communication and the ability to contact Melanie almost all hours of the day!
Review from Kate Mayo, 08-Oct-2007
They worked it so that I could keep my car, by extending the term of the IVA.
Review from Cymro, 28-Oct-2008
At the meeting with Melanie Giles, she really listened to what I had to say and took on board the re...
Review from SaneJane, 31-Aug-2007
Communication is everything, especially when its to do with money. They always kept me informed and...
Review from Pearcey, 25-Feb-2009
Good clear IVA proposal document, all options explained clearly. Advice was given to match my circum...
Review from minky63, 28-Jan-2009

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  • Dear MRS 12, I'm concerned to read your comments on your time with Freeman Jones. Clearly this is no...
  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
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  • I can totally relate and agree with you on this. They will take far to much than you can afford and ...

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