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Review of: ClearDebt
Review date: 04 April 2011
Insolvency Practitioner who handled case: David Emanuel Merton Mond
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 14 days
Weeks to IVA proposal after decision made: 4 weeks
Weeks to IVA accepted/rejected after decision made: 28 weeks
 
IVA Company Ratings
Their debt solutions expertise: 9 out of 10
Their customer service: 9 out of 10
Their speed of response: 10 out of 10
Overall Company Rating: 9 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 9 out of 10
Overall Insolvency Practitioner Rating: 10 out of 10
 
My circumstances:
I am remarried with 16k of debt, 2 dependants. I had been on a Debt Management programme.
My interaction with the company:
It took me a while to decide to go for it as I had joint debts with my ex, but I was reassured every step of the way. There was a big delay simply because my tax credits were meesed up but they never forgot me
Why I gave the ratings I did:
I was with another debt company before who were awful, Cleardebt have been fantastic
One thing they did - which really impressed me:
Sarah was always back to me within a few minutes if I could not get hold of her straight away
One thing they did - which I felt could be improved:
 
Other points
I am on an IVA returning 46p in the £

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Reviewer quotes

  • ClearDebt
the ease of their company workings all dealt with by phone and paperwork and at times to suit me
Review from Jackie, 21-Mar-2009
Got the IVA approved!
Review from Morgan, 09-Aug-2010
Sarah was very helpful from start to finish.
Review from Menzies, 03-Mar-2011
My advisor Michael has been very on the ball at all times. No messing about, no waiting. Very effici...
Review from SP, 27-Sep-2010
not a lot
Review from Kimberlou, 15-Jun-2012

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  • Dear MRS 12, I'm concerned to read your comments on your time with Freeman Jones. Clearly this is no...
  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
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