Review from Welsh Wizzard (740 views)

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Review of: ClearDebt
Review date: 23 March 2011
Insolvency Practitioner who handled case: David Emanuel Merton Mond
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 1 days
Weeks to IVA proposal after decision made: 2 weeks
Weeks to IVA accepted/rejected after decision made: 3 weeks
 
IVA Company Ratings
Their debt solutions expertise: 10 out of 10
Their customer service: 10 out of 10
Their speed of response: 10 out of 10
Overall Company Rating: 10 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 10 out of 10
Overall Insolvency Practitioner Rating: 10 out of 10
 
My circumstances:
My marriage failed, which resulted in me bringing up 2 children as a single parent.
My interaction with the company:
From the time i made the first call, Ive received nothing but good advice. My mind was put at rest, i received plenty of reassurance and i was able to look forward.
Why I gave the ratings I did:
Whenever Ive had a query/problem, Ive always been able to speak to my advisor. He has listened and between the two of us, we have always been able to resolve the query/problem.
One thing they did - which really impressed me:
The caring attitude from day one. I am able to share a problem because i have someone that listens. Also, i am not being judged.
One thing they did - which I felt could be improved:
Cannot answer this question. There is nothing i have been disappointed with - i have been more than happy with all contact.  
Other points
4 years into the IVA. It has given me the chance to be in a better financial position. I am able to plan for the future and it has given me a brighter outlook for the future.

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Reviewer quotes

  • ClearDebt
I liked the way in which my family members were able to contact the consultant in question and put t...
Review from shovel 11, 14-Dec-2010
overall situation & response,how advisor was always there to help
Review from windy, 11-Feb-2011
I know they are very busy and if they arent available they always get back to me as soon as they can...
Review from John Martin, 19-Nov-2012
The speed of how everything happened
Review from kea, 18-Apr-2011
The first person I ever spoke to at cleardebt was a man called Dave who was the best bloke ever. It ...
Review from Light at the end of the tunnel., 15-Mar-2010

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