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Review of: ClearDebt
Review date: 22 March 2011
Insolvency Practitioner who handled case: David Emanuel Merton Mond
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 7 days
Weeks to IVA proposal after decision made: 2 weeks
Weeks to IVA accepted/rejected after decision made: 7 weeks
 
IVA Company Ratings
Their debt solutions expertise: 8 out of 10
Their customer service: 10 out of 10
Their speed of response: 8 out of 10
Overall Company Rating: 10 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 9 out of 10
Overall Insolvency Practitioner Rating: 9 out of 10
 
My circumstances:
I was taking too much on and got myself into a mountain of debt. I also was foolish enough to take out high interest pay day loans.
My interaction with the company:
I researched ivas and looked at websites including iva.com; I made my mind up to go with Clear Debt having read the reviews posted about them
Why I gave the ratings I did:
I found them friendly and they always returned my calls; they kep to their promises.
One thing they did - which really impressed me:
Friendliness of staff, customer service received.
One thing they did - which I felt could be improved:
Not any one thing,for me it has been very straight forward 
Other points
I would advise anyone not to look at further credit to get yourself out of debt.

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Reviewer quotes

  • ClearDebt
Made the whole process very straightforward and easy to understand, no nasty surprises on the way.
Review from isthatdave, 20-Feb-2009
They were always available when I needed to ask a question.
Review from Wendy, 08-Aug-2012
getting me the IVA
Review from WillsM, 13-Jul-2010
They always stuck to their word and the payment didnt increase
Review from NorwichGlen, 29-Mar-2011
The staff particularly impressed me - if I had a query or a worry, I would just call Mike, Adam or a...
Review from Simbel, 30-Jan-2010

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Last 5 comments(for Reviews)

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  • Very poor company customer service wise, I also have ended up with them after my account was transfe...
  • I agree with a lot of what has been said. Very poor customer service. In fact they ignore any corr...
  • Dear MRS 12, I'm concerned to read your comments on your time with Freeman Jones. Clearly this is no...
  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
  • Sounds like it could of been written by a member of their staff

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