Review from Howard (298 views)

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Review of: Not Known
Review date: 17 March 2011
Insolvency Practitioner who handled case: Not Known
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 30 days
Weeks to IVA proposal after decision made: 6 weeks
Weeks to IVA accepted/rejected after decision made: 4 weeks
 
IVA Company Ratings
Their debt solutions expertise: 7 out of 10
Their customer service: 7 out of 10
Their speed of response: 2 out of 10
Overall Company Rating: 7 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 8 out of 10
Overall Insolvency Practitioner Rating: 8 out of 10
 
My circumstances:
I split from my long term partner in 2005 and brought some of the old debts with me. In early 2010 I entered a DMP but was told it could take me over 12 years to become debt free due to creditors unwilling to freeze interest on my debts.
My interaction with the company:
Why I gave the ratings I did:
Not able to pin-point exactly
One thing they did - which really impressed me:
Although I still get phone calls from a few creditors they have managed to keep most of my creditors off my back
One thing they did - which I felt could be improved:
Could improve on getting my phone calls returned after messages left 
Other points

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Reviewer quotes

  • Not Known
From the beginning of the IVA, if I had to leave a message for someone to contact me, they always re...
Review from Mike, 01-Jun-2011
Caught and acted upon my initial viewing of their site .
Review from j, 30-Dec-2011
They were so helpfull to me
Review from Paul, 14-Apr-2011
Sandras knowledge and competency
Review from Anon, 17-Mar-2011
The kindness and sympathy and treated me as a human being NOT a number
Review from SteveK, 08-Aug-2010

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  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
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