Review from julie.je (1274 views)
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|Review of: Freeman Jones|
|Review date: 15 March 2011|
|Insolvency Practitioner who handled case: Not Known|
|I proceeded as far along as: Accepted IVA|
|The solution I opted for in the end: IVA|
|Speed of response|
|No of days to make a decision after I spoke to IVA company: 7 days|
|Weeks to IVA proposal after decision made: 2 weeks|
|Weeks to IVA accepted/rejected after decision made: 4 weeks|
|IVA Company Ratings|
|Their debt solutions expertise:||10 out of 10|
|Their customer service:||10 out of 10|
|Their speed of response:||10 out of 10|
|Overall Company Rating:||10 out of 10|
|Insolvency Practitioner Ratings|
|The quality of IVA proposal:||9 out of 10|
|Overall Insolvency Practitioner Rating:||10 out of 10|
|Couple with joint debts of 65k. House repossessed leaving big shortfall now living in housing association property. Had been in debt management plan up until house repossession but increasing debt would have taken years and years to pay off.|
|My interaction with the company:|
|We were put in contact with Freeman Jones by our DMP company Gregory Pennington. They already knew of our situation but listened to our queries and explained about IVA process and other options available i.e. bankruptcy. We received our proposal and our IVA was initially rejected on the day of the creditors meeting but was accepted the following day with a few modifications.|
|Why I gave the ratings I did:|
|Throughout the whole process the staff have been professional, non-judgemental and very knowledgeable and easy to talk to.<br> The advice and support they gave when the first creditors meeting didnt give us a positive result was second to none and they pulled out all the stops to negotiate our proposals acceptance the next day.|
|One thing they did - which really impressed me:|
|Always someone available to answer queries.|
|One thing they did - which I felt could be improved:|
|IVA accepted with uplift making dividend of 51p/£ and 64 month term rather than 60.<br> Wish we had gone down IVA route earlier.|
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