Review from Pete (419 views)

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Review of: Varden Nuttall
Review date: 14 March 2011
Insolvency Practitioner who handled case: Not Known
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: Debt Management Plan
 
Speed of response
No of days to make a decision after I spoke to IVA company: 7 days
Weeks to IVA proposal after decision made: 2 weeks
Weeks to IVA accepted/rejected after decision made: 8 weeks
 
IVA Company Ratings
Their debt solutions expertise: 9 out of 10
Their customer service: 9 out of 10
Their speed of response: 9 out of 10
Overall Company Rating: 9 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 9 out of 10
Overall Insolvency Practitioner Rating: 9 out of 10
 
My circumstances:
I live in the Southwest working for the local council. I dont own my property. I had 23k of debt
My interaction with the company:
I first made contact by e.mail i was contacted by the company in less than 24 hours. I discussed my situation and i was given practical and helpful information, everything was relaxed. Paperwork received promptly and a lot of telephone support given.
Why I gave the ratings I did:
The service received was excellent i was particulary impressed by the fact that if i had a question there was someone at the end of the phone to give advice and if someone arranged to phone me then they did.All the people i was directly involved were extremley supportive
One thing they did - which really impressed me:
Provided a very helpful brochure the contents were very useful and informative the servce i was given was very impressive
One thing they did - which I felt could be improved:
 
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Reviewer quotes

  • Varden Nuttall
they came to see me in stockport when they are based i bury in my own luuch hour so it didnt effect...
Review from 11630, 06-Dec-2010
Their expertise and knowledge.
Review from 12563, 26-Oct-2010
everyone i have spoken to has been brilliant, always willing to help and never a task to difficult
Review from Jmanson, 31-Oct-2011
explained our options in detail
Review from Craigs, 20-Apr-2011
Kept in touvh reguarly
Review from 11552, 27-Jan-2011

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Last 5 comments(for Reviews)

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  • Very poor company customer service wise, I also have ended up with them after my account was transfe...
  • I agree with a lot of what has been said. Very poor customer service. In fact they ignore any corr...
  • Dear MRS 12, I'm concerned to read your comments on your time with Freeman Jones. Clearly this is no...
  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
  • Sounds like it could of been written by a member of their staff

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