Review from Rosepetal (722 views)
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|Review of: IVA Advice Company|
|Review date: 24 February 2011|
|Insolvency Practitioner who handled case: Melanie Giles|
|I proceeded as far along as: Accepted IVA|
|The solution I opted for in the end: IVA|
|Speed of response|
|No of days to make a decision after I spoke to IVA company: 4 days|
|Weeks to IVA proposal after decision made: 7 weeks|
|Weeks to IVA accepted/rejected after decision made: 10 weeks|
|IVA Company Ratings|
|Their debt solutions expertise:||9 out of 10|
|Their customer service:||9 out of 10|
|Their speed of response:||9 out of 10|
|Overall Company Rating:||9 out of 10|
|Insolvency Practitioner Ratings|
|The quality of IVA proposal:||10 out of 10|
|Overall Insolvency Practitioner Rating:||10 out of 10|
|Husband held most of the debt,loan& credit cards,bank over draft. I had a small credit card & small catalogue.level of debt came as a shock,hed been trying to "manage" robbing Peter to pay Paul as drop in income forced over use of c cards.|
|My interaction with the company:|
|Very professional& easy to talk to.We felt ashamed& embarrassed,they put us at ease&made us feel they could help us find a solution to the mess we were in. One off Full&Final settlement made with help from my parents(weve got to re pay them)as,shock horror, we were told my husbands wage is dipping too low to do the normal 5/6 yr IVA,our only alternative would be BR. Im disabled with a neuro condition so income very limited.<br> we found them helpful and supportive at this very stressful time,in particular Tina who was very patient when i was so emotional& frightened.|
|Why I gave the ratings I did:|
|A professional service, friendly and approachable at all times. Our IP Mel Giles did very well to get this through for us,a true star!|
|One thing they did - which really impressed me:|
|Mel Giles got this IVA accepted, fantastic!|
|One thing they did - which I felt could be improved:|
|Nothing,they did a good job for us,Thanks to you all x|
|We cant afford credit cards!|
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