Review from Bells (768 views)
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| Review of: ClearDebt |
| Review date: 24 February 2011 |
| Insolvency Practitioner who handled case: David Mond |
| I proceeded as far along as: Accepted IVA |
| The solution I opted for in the end: IVA |
| Speed of response |
| No of days to make a decision after I spoke to IVA company: 9 days |
| Weeks to IVA proposal after decision made: 4 weeks |
| Weeks to IVA accepted/rejected after decision made: 2 weeks |
| IVA Company Ratings | |
| Their debt solutions expertise: | 10 out of 10 |
| Their customer service: | 10 out of 10 |
| Their speed of response: | 10 out of 10 |
| Overall Company Rating: | 9 out of 10 |
| Insolvency Practitioner Ratings | |
| The quality of IVA proposal: | 10 out of 10 |
| Overall Insolvency Practitioner Rating: | 10 out of 10 |
| My circumstances: |
| Just a lot of bad decisions. |
| My interaction with the company: |
| I was originally in a Debt Management Plan and spoke to ClearDebt about moving to an IVA. The Advisor I spoke to was v understanding and really helped. |
| Why I gave the ratings I did: |
| They dealt with everything very swiftly and were very compassionate and reassuring. |
| One thing they did - which really impressed me: |
| The advisor I first spoke to was excellent. |
| One thing they did - which I felt could be improved: |
| I have had once problem with a creditor who passed my debt to a collection agency - ClearDebt are sorting this but I would have liked more contact to reassure me of progress. |
| Other points |
| Im now in the IVA and very relieved - a big weight off my shoulders. I will never get into debt again. |
Community Comments of this review
| Quality? | Genuine? | Date |
| 4 out of 5 | 5 out of 5 | 25 February 2011 |
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Reviewer quotes
- ClearDebt
|
Always found time to talk me through any problems.
Review from Brev, 29-Oct-2009 |
|
i was impressed with how quickly the proposal was sent to me and how quickly we managed to get the I...
Review from Birmingham62, 19-Nov-2010 |
|
Everything
Review from PeterF, 31-Jan-2011 |
|
They were all very thorough and knowledgeable and i was never passed from pillar to post like i was ...
Review from Moir, 22-Dec-2010 |
|
Customer care and friendliness
Review from KerryC, 27-Apr-2011 |
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