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Review of: Varden Nuttall
Review date: 23 February 2011
Insolvency Practitioner who handled case: Michael Howorth
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 8 days
Weeks to IVA proposal after decision made: 2 weeks
Weeks to IVA accepted/rejected after decision made: 4 weeks
 
IVA Company Ratings
Their debt solutions expertise: 8 out of 10
Their customer service: 10 out of 10
Their speed of response: 9 out of 10
Overall Company Rating: 9 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 8 out of 10
Overall Insolvency Practitioner Rating: 8 out of 10
 
My circumstances:
I am married with 3 children, living with my husband in Bedfordshire and I work part time. Between myself & my husband we had over 60k of debt which we had got ourselves into by trying to sort loans, credit cards out etc by taking out further loans. Our financial situation was in a mess and we realised that we needed help with it.
My interaction with the company:
We originally received advice and decided to do a debt management scheme and after successfully doing thatfor over 12 months we made the decision to switch to an IVA. The company that we had our debt management through passed our details onto Varden Nuttall. I was sceptical at first as I was used to dealing with and receving excellent service from our original company however I need not of worried as everything ran smoothly. I was contacted by Varden Nuttall and they handled EVERTHING for me, keeping in regular contact and explaining everything along the way. Since our IVA was accepted they have continued to keep in contact with me to ensure that the IVA is all going ok.
Why I gave the ratings I did:
I rate them 9 out of 10 because of the care and attention that we recieved whilst the IVA was being set up and for the continued service that we are still receiving.
One thing they did - which really impressed me:
Both myself and my husband have been particularly impressed with the fact that they regularly call us to ensure that everything is running smoothly and they did not just file us away.
One thing they did - which I felt could be improved:
None at the moment however we are only 5 months into our IVA 
Other points

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Reviewer quotes

  • Varden Nuttall
When i had to take a pay cut of a third, they reassessed asnd found that I could no longer afford to...
Review from Loraine, 27-Jan-2011
when i lost my job briefly for 4 months they were very understanding about my situation and helped a...
Review from 15662, 28-May-2011
everything, the personal care they put in was amazing
Review from TR01, 23-Oct-2011
Lucy Clarke sorted out the suspension of my IVA during my maternity leave. She was incredibly helpfu...
Review from 15215, 18-Oct-2010
Prompt returns to all my calls and queries, with jargon free explanations to the reviews/reports etc...
Review from 11802, 29-Mar-2011

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Last 5 comments(for Reviews)

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  • Thank you for this detailed review. I am also a teacher and have also found myself in a position wh...
  • I can totally relate and agree with you on this. They will take far to much than you can afford and ...
  • FJ: I’m sorry you aren’t happy with how we’ve handled your IVA. During your IVA if you earn mo...
  • been with Freeman Jones for 4 years it all sounds good to begin with but they are not to be trusted ...
  • All I can advise is no debt is written off until your IVA completes, if nothing changes based on the...

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