Review from Debbie Morey (1650 views)
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|Review of: Guardian (Formerly Grosvenor Ptrs)|
|Review date: 21 May 2007|
|Insolvency Practitioner who handled case: Mark Philip Bassford|
|I proceeded as far along as: Accepted IVA|
|The solution I opted for in the end: IVA|
|Speed of response|
|No of days to make a decision after I spoke to IVA company: 1 days|
|Weeks to IVA proposal after decision made: 4 weeks|
|Weeks to IVA accepted/rejected after decision made: 2 weeks|
|IVA Company Ratings|
|Their debt solutions expertise:||10 out of 10|
|Their customer service:||10 out of 10|
|Their speed of response:||10 out of 10|
|Overall Company Rating:||10 out of 10|
|Insolvency Practitioner Ratings|
|The quality of IVA proposal:||10 out of 10|
|Overall Insolvency Practitioner Rating:||10 out of 10|
|I am separated from my husband and living alone in Basingstoke. I had over 70k of debt and was in negative equity, after taking out a secured loan against my property|
|My interaction with the company:|
|I rang Thomas Charles and spoke to Bryan Snowden about my debts. He was very helpful and passed my case to Grosvenor Partners. Thoughout the process, everyone was extremely helpful. My creditors agreed to the IVA at the creditors meeting, with some modification.|
|Why I gave the ratings I did:|
|I rated Grosvenor Partners 10 out of 10 because they provided me with excellent support and advice,and also the timeliness from our original meeting to the IVA being accepted was really fast. After suffering many sleepless nights, Grosvenor Partners managed to put my mind at rest and Mark Bassford even managed to make me smile at one point during our meeting (in my current circumstances, this was a great achievement).|
|One thing they did - which really impressed me:|
|I was really impressed by the speed that Grosvenor Partners worked towards bringing my case to a satisfactory conclusion.|
|One thing they did - which I felt could be improved:|
|I was completely satisfied with the service I received|
|My IVA was to pay 26p in the pound, therefore writing off 74% of the total sums owed. I ended up borrowing more and more money to keep up with my monthly payments and things quickly spun out of control. I have learnt not to stretch myself financially. If I can not pay cash for an item or service, then I can not afford it. Credit is NOT the answer, and if there had been anyway to repay all monies owed in full, then I would have done so.|
Community Comments of this review
|4 out of 5||4 out of 5||30 May 2007|
|Comment: This lady seemed totally satisfied - hope I can say the same!!!??|
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- Guardian (Formerly Grosvenor Ptrs)
Their overall manner, i assumed i would be get a stern approach, but they were fantastic.
Review from Steve, 07-Mar-2007
They understood our situation and gave us reasurance.,
Review from Mrs C. Wilson, 14-Feb-2007
heves irfan marks assistant replied to every email i sent when i was unsure what was happening and a...
Review from lucy p, 28-Jun-2007
Got 84% acceptance on a 28% debt payback
Review from Andy, 11-Sep-2007
Their response time was incredibly fast. Any time I e-mailed, I had an answer within minutes. When...
Review from Corinne, 07-Aug-2007
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