Review from maddox (649 views)

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Review of: ClearDebt
Review date: 18 February 2011
Insolvency Practitioner who handled case: David Emanuel Merton Mond
I proceeded as far along as: Proposed IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 13 days
Weeks to IVA proposal after decision made: 5 weeks
Weeks to IVA accepted/rejected after decision made: 10 weeks
 
IVA Company Ratings
Their debt solutions expertise: 10 out of 10
Their customer service: 10 out of 10
Their speed of response: 10 out of 10
Overall Company Rating: 10 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 10 out of 10
Overall Insolvency Practitioner Rating: 10 out of 10
 
My circumstances:
I am a chef form Pontefract and have around £9k in debt and am paying £110 per month on my IVA
My interaction with the company:
Complete lack of stress very easy to deal with massive weight off the shoulders.
Why I gave the ratings I did:
Staff very easy to deal with very reassuring
One thing they did - which really impressed me:
Not one thing in particular.
One thing they did - which I felt could be improved:
No 
Other points

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Reviewer quotes

  • ClearDebt
speed of everything, monthly amount was more affordable
Review from chris4, 25-Feb-2011
all phone call /e mails answered immediatley.
Review from nf, 28-Mar-2012
The speed of response and it all seemed to matter to them
Review from elag13, 15-Mar-2011
Advisor took the time to explain everything to me and spoke to me like I was a person which really c...
Review from Eleanor, 05-Aug-2010
Everything!
Review from Macca, 30-Jan-2011

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Last 5 comments(for Reviews)

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  • Very poor company customer service wise, I also have ended up with them after my account was transfe...
  • I agree with a lot of what has been said. Very poor customer service. In fact they ignore any corr...
  • Dear MRS 12, I'm concerned to read your comments on your time with Freeman Jones. Clearly this is no...
  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
  • Sounds like it could of been written by a member of their staff

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