Review from MalF (1145 views)

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Review of: ClearDebt
Review date: 07 February 2011
Insolvency Practitioner who handled case: David Emanuel Merton Mond
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 1 days
Weeks to IVA proposal after decision made: 2 weeks
Weeks to IVA accepted/rejected after decision made: 5 weeks
 
IVA Company Ratings
Their debt solutions expertise: 10 out of 10
Their customer service: 10 out of 10
Their speed of response: 10 out of 10
Overall Company Rating: 10 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 10 out of 10
Overall Insolvency Practitioner Rating: 10 out of 10
 
My circumstances:
I joined Abacus in 2007 and was happy paying £200 per month on my DMP for my £28,000 debts
My interaction with the company:
Because I was retired and on DLA as well I thought that an IVA wasnt an option but after speaking to Mike Morgan in December he explained that it was worth having a crack at
Why I gave the ratings I did:
Always there for me, always answered the questions
One thing they did - which really impressed me:
Getting my payments down
One thing they did - which I felt could be improved:
nothing 
Other points
I am now on an IVA at £112 per month and am delighted. My payments have gone down and I will be out of debt in 5 years. My dividend is 10p in the £

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4 out of 5 5 out of 5 08 February 2011

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Reviewer quotes

  • ClearDebt
Their overall professionalism of everyone involved - always polite and efficient
Review from mrpiglet, 19-Apr-2011
proposal
Review from Mr & Mrs Wells West, 09-Jun-2010
the speed of the whole process was fantastic.
Review from shiny52, 25-Sep-2012
The time they took to fully explain things and the whole process was excellent
Review from becksm, 14-Jun-2007
Getting my IVA accepted
Review from Jane, 25-Feb-2011

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Last 5 comments(for Reviews)

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  • Very poor company customer service wise, I also have ended up with them after my account was transfe...
  • I agree with a lot of what has been said. Very poor customer service. In fact they ignore any corr...
  • Dear MRS 12, I'm concerned to read your comments on your time with Freeman Jones. Clearly this is no...
  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
  • Sounds like it could of been written by a member of their staff

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