Review from Ashton (585 views)

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Review of: ClearDebt
Review date: 03 February 2011
Insolvency Practitioner who handled case: David Emanuel Merton Mond
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 14 days
Weeks to IVA proposal after decision made: 2 weeks
Weeks to IVA accepted/rejected after decision made: 2 weeks
 
IVA Company Ratings
Their debt solutions expertise: 10 out of 10
Their customer service: 10 out of 10
Their speed of response: 10 out of 10
Overall Company Rating: 10 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 10 out of 10
Overall Insolvency Practitioner Rating: 10 out of 10
 
My circumstances:
I split from my partner a number of years ago and suffered with depression. This lead to me having problems at work.
My interaction with the company:
All options were discussed with me even bankruptcy, but I wanted to repay as much of my debt as I could. The communication from ClearDebt was good.
Why I gave the ratings I did:
I have rarely had to contact ClearDebt with any problems, and any contact has been simple and helpful.
One thing they did - which really impressed me:
Just how easy the process was. I dont feel that I have been judged, I have felt comfortable throughout the process and never made to feel guilty.
One thing they did - which I felt could be improved:
At first some of the forms were a bit confusing, so I think if these were clearer it would have been better. 
Other points
I know how to manage my money better now and not rely on credit to get things. I was young and naive at the time.

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Reviewer quotes

  • ClearDebt
They always got back to me if I needed anything
Review from SarahM, 05-Nov-2010
Saving us a lot of money!
Review from John Ford, 27-Sep-2010
overall knowledge
Review from rocko, 09-Dec-2010
After the meeting of creditors I was contacted immediately to be told that the IVA had gone through....
Review from Nory, 28-Jan-2011
Got the bill right down!!
Review from rutting stag, 04-Apr-2011

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  • Dear MRS 12, I'm concerned to read your comments on your time with Freeman Jones. Clearly this is no...
  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
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  • I can totally relate and agree with you on this. They will take far to much than you can afford and ...

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