Review from Loraine (628 views)

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Review of: Varden Nuttall
Review date: 27 January 2011
Insolvency Practitioner who handled case: Not Known
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 7 days
Weeks to IVA proposal after decision made: 4 weeks
Weeks to IVA accepted/rejected after decision made: 6 weeks
 
IVA Company Ratings
Their debt solutions expertise: 5 out of 10
Their customer service: 6 out of 10
Their speed of response: 7 out of 10
Overall Company Rating: 7 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 7 out of 10
Overall Insolvency Practitioner Rating: 7 out of 10
 
My circumstances:
I was a divorce, left with debt from the marriage and trying to relocate house and job. Debt of around 40k
My interaction with the company:
Started off as a debt repayment plan. then offered to change to IVA as would finish paying the debt off 8 yrs quicker
Why I gave the ratings I did:
I rate 7 out of ten, as found the whole process stress full as off work sick with long term illness,
One thing they did - which really impressed me:
When i had to take a pay cut of a third, they reassessed asnd found that I could no longer afford to be in the scheme, but as I was half way through they agreed with some support from my partner to take an offer.To continue in the IVA which has been a godend, although things are tight i can see an end now.
One thing they did - which I felt could be improved:
 
Other points
I only spend what i have, no credit cards or loans, as this bog you down, and i am not influenced by others if they want to spend, then its not for me.

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Reviewer quotes

  • Varden Nuttall
Alowed me to pay by debit card over the phone so I could cheak the right amount was in my account be...
Review from IVA ref: 12143 , 24-Jan-2011
speed and service
Review from mrs c v webbe, 29-Jun-2011
explained forms and helped me all along the way
Review from Cath, 14-Oct-2010
they basically inproved my health by relieving the stress and worry of being in so much debt
Review from 15947, 12-Apr-2011
Their approach, at the time of contacting them I felt in a desperate state and their reassurance tha...
Review from Keith, 30-Jun-2011

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