Review from BreatheAgain (813 views)
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|Review of: IVA Advice Company|
|Review date: 25 January 2011|
|Insolvency Practitioner who handled case: Susan Clay|
|I proceeded as far along as: Accepted IVA|
|The solution I opted for in the end: IVA|
|Speed of response|
|No of days to make a decision after I spoke to IVA company: 1 days|
|Weeks to IVA proposal after decision made: 16 weeks|
|Weeks to IVA accepted/rejected after decision made: 20 weeks|
|IVA Company Ratings|
|Their debt solutions expertise:||8 out of 10|
|Their customer service:||9 out of 10|
|Their speed of response:||8 out of 10|
|Overall Company Rating:||9 out of 10|
|Insolvency Practitioner Ratings|
|The quality of IVA proposal:||9 out of 10|
|Overall Insolvency Practitioner Rating:||9 out of 10|
|My husband is a builder and I work in travel, we jointly had debts of 92k and due to unforseen circumstances were unable to keep up the crippling repayments on the loans and cards.|
|My interaction with the company:|
|I sent an email an initially spoke to melanie giles who listened and advised me on the best options for our circumstances. The delay in the proposal was largely down to being able to provide up to date statements etc for each debt as I had been shredding them it was difficul to get the companies to provide up to date balances which took a couple of months. The admin team were great especially Tamsyn who was excellant.|
|Why I gave the ratings I did:|
|The whole process was quite smooth and they were not judgemental of our circumstances.|
|One thing they did - which really impressed me:|
|Whilst trying to get all of the balances on the accounts together, I was receiving a number of calls from the various companies, Tamsyn our administrator was great and contacted them to try and stop the stress.|
|One thing they did - which I felt could be improved:|
|We are now just on to the 2nd payment and our dividend was 40p in the pound for myself and 32pence for my husband. We will write off approx 50k.|
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- IVA Advice Company
They communicated brilliantly with us. I only had to email them with any question or query and withi...
Review from KW, 13-Jun-2007
The insolvency practioner, Mealanie Giles, was extremely understanding and thoroughly explained the ...
Review from Stuart, 08-Jun-2007
they were all willing to listen and understanding. not judgeing me because of the debt i was in.
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In the intitial period, I felt very distressed and they said I could ring them at any time. Althoug...
Review from The Persian Queen , 09-Mar-2011
i didnt had to mail all my neccessary documents. They were happy to receive the documents by email. ...
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