Review from Muido (660 views)

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Review of: ClearDebt
Review date: 09 January 2011
Insolvency Practitioner who handled case: Not Known
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 7 days
Weeks to IVA proposal after decision made: 2 weeks
Weeks to IVA accepted/rejected after decision made: 6 weeks
 
IVA Company Ratings
Their debt solutions expertise: 10 out of 10
Their customer service: 10 out of 10
Their speed of response: 10 out of 10
Overall Company Rating: 10 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 10 out of 10
Overall Insolvency Practitioner Rating: 10 out of 10
 
My circumstances:
I am a bookkeeper living in London with £78k of debt and a property that could not be remortgaged. I had an endowment policy, which was surrendered, when required.
My interaction with the company:
I filled out their website query and went from there. They were very attentive to my situation, and came up with manageanble solutions. They also sent me to an independent expert professional before I signed up to the IVA.
Why I gave the ratings I did:
They appeared to deliver on everything they promised / indicated could happen.
One thing they did - which really impressed me:
When the house was not available for remortgage due to shared-ownership conflicts, they renegotiated the IVA.
One thing they did - which I felt could be improved:
None. 
Other points
I will pay off 61%. Current circumstances are tight but it ends in 10 months.

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Reviewer quotes

  • ClearDebt
Speed of how quickly paperwork was recieved
Review from Chez, 10-Aug-2010
Easy to contact.
Review from lucky123, 22-Mar-2011
help on relocation and break whilst looking for new job.
Review from kate, 28-Mar-2011
i was impressed with the whole service given but in particular with the kindness shown by our person...
Review from japhi, 14-Sep-2009
was never pressured by ourselves,had numerous companies calling relentlessly
Review from Mary, 01-Jul-2010

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  • Dear MRS 12, I'm concerned to read your comments on your time with Freeman Jones. Clearly this is no...
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