Review from Angela (647 views)

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Review of: Debt Lifeboat
Review date: 21 December 2010
Insolvency Practitioner who handled case: Phillip Allen
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 4 days
Weeks to IVA proposal after decision made: 2 weeks
Weeks to IVA accepted/rejected after decision made: 6 weeks
 
IVA Company Ratings
Their debt solutions expertise: 9 out of 10
Their customer service: 8 out of 10
Their speed of response: 8 out of 10
Overall Company Rating: 8 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 9 out of 10
Overall Insolvency Practitioner Rating: 9 out of 10
 
My circumstances:
I had £195k of debt and a property with £60k equity
My interaction with the company:
I was referred to them by Consumer Credit Agency and they phoned me the same day. They arranged for me to see someone from the company who explained the options and process.
Why I gave the ratings I did:
I rated them 8 out of 10 due to their helpful approach and assistance whenever I phoned for advice
One thing they did - which really impressed me:
Arranged for a financial advisor to contact me when I could not find anyone to remortgage with.
One thing they did - which I felt could be improved:
 
Other points
The IVA has been completed with £127k of debt repaid to my creditors.

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Reviewer quotes

  • Debt Lifeboat
the understanding and helpfulness
Review from graham s, 19-Dec-2011
Returned calls on same day
Review from danny-afcl, 04-Apr-2011
THEY WERE HONEST!
Review from I C M DRIVER, 18-Dec-2009
The variation that was made to my IVA when the reccession caused my income situation to deteriorate.
Review from mobilemike, 07-Sep-2010
At the end when Jane was providing me advice on the next steps she asked for feedback on how anythin...
Review from Barry, 09-Jul-2011

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  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
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