Review from Nicola (476 views)

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Review of: Varden Nuttall
Review date: 13 December 2010
Insolvency Practitioner who handled case: Not Known
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 4 days
Weeks to IVA proposal after decision made: 2 weeks
Weeks to IVA accepted/rejected after decision made: 6 weeks
 
IVA Company Ratings
Their debt solutions expertise: 9 out of 10
Their customer service: 9 out of 10
Their speed of response: 9 out of 10
Overall Company Rating: 9 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 9 out of 10
Overall Insolvency Practitioner Rating: 9 out of 10
 
My circumstances:
I am a teacher who has moved to London. I had approx 30K of debt.
My interaction with the company:
I rang debt advice and was refereed to Varden Nuttals. They ring me every few wekks and are always nice.
Why I gave the ratings I did:
Helpful and kind in a horrible situation.
One thing they did - which really impressed me:
Phone calls
One thing they did - which I felt could be improved:
Explanation of the income reviews 
Other points
To save for things

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Reviewer quotes

  • Varden Nuttall
They respond to queries promptly and effectively.
Review from Janet , 26-Nov-2011
managing to discuss the process or any problems with the same person
Review from wesley isted, 23-Sep-2011
I would like to add, that "Joanne" has been very helpful on the few times that i have needed to cont...
Review from 16414, 28-Mar-2011
fast responce on anything.
Review from lewis , 30-Jun-2011
fast and understand service
Review from francis, 29-Nov-2010

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Last 5 comments(for Reviews)

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  • Very poor company customer service wise, I also have ended up with them after my account was transfe...
  • I agree with a lot of what has been said. Very poor customer service. In fact they ignore any corr...
  • Dear MRS 12, I'm concerned to read your comments on your time with Freeman Jones. Clearly this is no...
  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
  • Sounds like it could of been written by a member of their staff

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