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Review of: Varden Nuttall
Review date: 09 December 2010
Insolvency Practitioner who handled case: Not Known
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 4 days
Weeks to IVA proposal after decision made: 2 weeks
Weeks to IVA accepted/rejected after decision made: 6 weeks
 
IVA Company Ratings
Their debt solutions expertise: 9 out of 10
Their customer service: 10 out of 10
Their speed of response: 9 out of 10
Overall Company Rating: 10 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 8 out of 10
Overall Insolvency Practitioner Rating: 9 out of 10
 
My circumstances:
We are a family with 2 children, both parents working.I work in schools and had my hours cut while my husband was self employed and the recession left us with great dedt and with house prices dropped no money in the house to pay it off
My interaction with the company:
After being put in contact with Varden Nuttall they took over all the contact with the debt companies. They sent us forms to fill in with all incoming and outgoing monies and took this to a creditors meeting. They argued our case and a successful outcome was reached
Why I gave the ratings I did:
I gave the rating above because as soon as I had spoken to them I felt my worries were halved. They knew what they were doing when I didnt and I feel I can see an end to our debt problems
One thing they did - which really impressed me:
Always on the end of the phone when I was worrying about what to do
One thing they did - which I felt could be improved:
 
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Reviewer quotes

  • Varden Nuttall
A dedicated member of team keeping touch on regular basis and prompt response from the team.
Review from ASB, 01-Oct-2010
Offering a full and final rather than a 5 year plan.
Review from Toni , 04-Jan-2007
The understanding staff in what was an embarrasing situation for myself
Review from 15525, 24-Nov-2011
Speed of response and conclusion.
Review from 17675, 07-Oct-2011
i recieved a CCJ order against me so i rang catherine, she helped me fill in the form and ended up p...
Review from frothy, 10-Feb-2011

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Last 5 comments(for Reviews)

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  • Very poor company customer service wise, I also have ended up with them after my account was transfe...
  • I agree with a lot of what has been said. Very poor customer service. In fact they ignore any corr...
  • Dear MRS 12, I'm concerned to read your comments on your time with Freeman Jones. Clearly this is no...
  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
  • Sounds like it could of been written by a member of their staff

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