Review from Donald (1528 views)

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Review of: Guardian (Formerly Grosvenor Ptrs)
Review date: 11 April 2007
Insolvency Practitioner who handled case: Mark Philip Bassford
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: Debt Management Plan
 
Speed of response
No of days to make a decision after I spoke to IVA company: 4 days
Weeks to IVA proposal after decision made: 5 weeks
Weeks to IVA accepted/rejected after decision made: 10 weeks
 
IVA Company Ratings
Their debt solutions expertise: 10 out of 10
Their customer service: 10 out of 10
Their speed of response: 10 out of 10
Overall Company Rating: 10 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 10 out of 10
Overall Insolvency Practitioner Rating: 10 out of 10
 
My circumstances:
I am a project manager living in soth east England I had £280000 of debt and 1 property with £110000 equity
My interaction with the company:
They were recommemded to me by the company that I work for. They suggested an I V A and they helped and advised on everything. The IVA was accepted by the majority of the creditors and the proposal was accepted at the first meeting. I found everyone that I dealt with to be very pleasant friendly and helpful in every way.
Why I gave the ratings I did:
I rated them 10 out of 10 as their service was exellent in every way.
One thing they did - which really impressed me:
They had the proposal accepted and with only one meeting
One thing they did - which I felt could be improved:
 
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Reviewer quotes

  • Guardian (Formerly Grosvenor Ptrs)
THE WAY IN WHICH THEY ALWAYS KEPT IN TOUCH WITH ME. NOT ONCE (APART FROM RETURNING PHONECALLS) DID I...
Review from LORRAINE, 01-Apr-2007
Mark and Fariba worked proactively on my case at all times.
Review from Marc J, 10-Jun-2007
Explained the process from the beginning and kept me informed throughout the process
Review from Robert, 11-Apr-2008
Their response time was incredibly fast. Any time I e-mailed, I had an answer within minutes. When...
Review from Corinne, 07-Aug-2007
There knowlodge of the IVA & professionalism.
Review from Robert, 24-Jan-2007

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Last 5 comments(for Reviews)

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  • Thank you for this detailed review. I am also a teacher and have also found myself in a position wh...
  • I can totally relate and agree with you on this. They will take far to much than you can afford and ...
  • FJ: I’m sorry you aren’t happy with how we’ve handled your IVA. During your IVA if you earn mo...
  • been with Freeman Jones for 4 years it all sounds good to begin with but they are not to be trusted ...
  • All I can advise is no debt is written off until your IVA completes, if nothing changes based on the...

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