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Review of: ClearDebt
Review date: 29 November 2010
Insolvency Practitioner who handled case: David Mond
I proceeded as far along as: Free Advice
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 1 days
Weeks to IVA proposal after decision made: 2 weeks
Weeks to IVA accepted/rejected after decision made: 8 weeks
 
IVA Company Ratings
Their debt solutions expertise: 8 out of 10
Their customer service: 10 out of 10
Their speed of response: 9 out of 10
Overall Company Rating: 9 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 10 out of 10
Overall Insolvency Practitioner Rating: 10 out of 10
 
My circumstances:
Living beyond means in short space of time,wasnt receiving enough money to cover debts
My interaction with the company:
Interacted with advisor,explained IVA process sent ppwk, took it from there
Why I gave the ratings I did:
because ive been safisfied with everyone ive spoken to
One thing they did - which really impressed me:
everyone treated me as customer with respect even tho I had debt problems
One thing they did - which I felt could be improved:
nothing really, maybe speak to the original advisor through the whole process 
Other points
not to spend above my means,22K has been written off

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Reviewer quotes

  • ClearDebt
Everything, the whole process was made very manageable by the way they conduct their business
Review from Maggie, 02-Jul-2010
I had one adviser, Sarah, throughout the whole process.
Review from Northdene, 08-Mar-2011
got me an IVA.
Review from Cockney Mike, 21-Dec-2010
The speed of everything.
Review from Golam, 21-Apr-2011
The speed of all of it
Review from donna nicholls, 24-Apr-2013

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Last 5 comments(for Reviews)

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  • Very poor company customer service wise, I also have ended up with them after my account was transfe...
  • I agree with a lot of what has been said. Very poor customer service. In fact they ignore any corr...
  • Dear MRS 12, I'm concerned to read your comments on your time with Freeman Jones. Clearly this is no...
  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
  • Sounds like it could of been written by a member of their staff

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