Review from fruitloop (638 views)
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| Review of: IVA Advice Company |
| Review date: 12 November 2010 |
| Insolvency Practitioner who handled case: Susan Clay |
| I proceeded as far along as: Accepted IVA |
| The solution I opted for in the end: IVA |
| Speed of response |
| No of days to make a decision after I spoke to IVA company: 1 days |
| Weeks to IVA proposal after decision made: 6 weeks |
| Weeks to IVA accepted/rejected after decision made: 10 weeks |
| IVA Company Ratings | |
| Their debt solutions expertise: | 10 out of 10 |
| Their customer service: | 10 out of 10 |
| Their speed of response: | 10 out of 10 |
| Overall Company Rating: | 10 out of 10 |
| Insolvency Practitioner Ratings | |
| The quality of IVA proposal: | 10 out of 10 |
| Overall Insolvency Practitioner Rating: | 10 out of 10 |
| My circumstances: |
| We had 171k of debt between us,built up over 24 years of our married life. Up until my redundnacy 4 years ago it was always manageable but that tipped things over the edge and its been a constant battle of robbing peter to pay paul.We have 15k equity in our property. |
| My interaction with the company: |
| My first call was with Tina,who was absolutely fantastic,she listened to me for 3 hours and made me understand our options.Our IP Sue,case mangager Angela and Claire who prepared our proposal were all brilliant. |
| Why I gave the ratings I did: |
| There service was excellent,they are non-judgemental,caring and reassuring. |
| One thing they did - which really impressed me: |
| Everything! |
| One thing they did - which I felt could be improved: |
| Nothing! |
| Other points |
| Both IVAs approved,between us wrote off approx 120k.We never want to see a credit card again in our lives.All cash from now on! |
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Reviewer quotes
- IVA Advice Company
|
The level of communication was first rate.
Review from tor, 21-Jun-2007 |
|
Always kept me up to date great communication by phone and email ,I never had to chase them.
Review from Tony B, 28-Jul-2008 |
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Looked after me, kept me in the loop with all the developments.
Review from Mark, 24-Jun-2010 |
|
Everything, if I have to choose just one thing then it would be the outstanding customer service, ve...
Review from Viki.W, 10-Sep-2008 |
|
They responded my emails almost instantly.
Review from london35, 14-Feb-2008 |
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