Review from Lynda (479 views)
|< Prev||> Next|
|Review of: Varden Nuttall|
|Review date: 11 November 2010|
|Insolvency Practitioner who handled case: Michael Howarth|
|I proceeded as far along as: Accepted IVA|
|The solution I opted for in the end: IVA|
|Speed of response|
|No of days to make a decision after I spoke to IVA company: 2 days|
|Weeks to IVA proposal after decision made: 8 weeks|
|Weeks to IVA accepted/rejected after decision made: 6 weeks|
|IVA Company Ratings|
|Their debt solutions expertise:||9 out of 10|
|Their customer service:||10 out of 10|
|Their speed of response:||9 out of 10|
|Overall Company Rating:||9 out of 10|
|Insolvency Practitioner Ratings|
|The quality of IVA proposal:||7 out of 10|
|Overall Insolvency Practitioner Rating:||7 out of 10|
|We are a couple with a young family. Unfortunately, over the last few years I had been ill and had used credit cards on a regular basis to make me feel better. At first, I thought I had everything under control, but over time we started having to use credit to pay off credit and we ended up with over £30k of debt. My property had been on the market for 2 years but after having to reduce the price by £45k it left us also in negative equity with no funding left to pay off the debts that had mounted up.|
|My interaction with the company:|
|I actually applied for a loan on line initially which led to my name being passed to various companies. One evening I was contacted by Varden Nuttall and asked if I had considered a debt management plan. At the time I was a little bit wary of their contact as I hadnt any knowledge of this company. I was busy at the time but asked them to call again in a couple of days when I had a little more time to go through things in more detail. They contacted me at the time and date they had said and it all progressed from that initial call.|
|Why I gave the ratings I did:|
|I have rated them 9 out of 10 because overall I found them very knowledgeable in the area, very courteous and also very patient and seemed to be genuinely caring.|
|One thing they did - which really impressed me:|
|Great customer service.|
|One thing they did - which I felt could be improved:|
|A little more negotiation around payment amounts. I wasnt too happy with what was agreed as I thought this was still a bit high for what we could personally manage.|
|My current circumstances are that the IVA was accepted at £327.00 per month. Im not too sure of the dividend but I know it was a lot higher than I had originally been advised. I dont think a lot of money is being written off and this is where I disagree with IVAs. If I hadnt been working, then the majority would have been written off, but you do feel a little penalised that you now have "bad credit" for at least 6 years, despite the fact we are paying the majority of the debt off.|
Community Comments of this review
|No comments of this review received yet|
Rate this review
Attention IVA community: Please help us police the quality of the reviews being posted:
Submit a review
IVA.com urgently need your IVA and IP reviews so that we can provide a more accurate representatation of who is doing a good job and who needs to improve. Your reviews will help other people in your situation find the best IVA Firm or IP to talk to. IVA.com will send prizes of gift vouchers to the authors of the best reviews.
We are looking for 3 types of reviews:
- Free advice/consultation from an IVA Firm
Was it impartial? Did they have clear expertise?
- IVA proposals
Was it successful? Were you happy with the service?
- IVAs in progress
How are they handling your case? Is the IVA progressing ok?
Click here to submit a Review
- Varden Nuttall
The monthly phone calls seeing how things were going and if things had changed in anyway, it felt li...
Review from vezzy, 15-Sep-2010
Always there to answer questions
Review from 13301, 29-Sep-2010
Being so friendly and helpful.
Review from Craig, 13-Jan-2011
The customer service since entering the IVA has been good.
Review from Bagpuss, 05-Dec-2010
Listened,and DID NOT MAKE ME FEEL,IT WAS ALL ABOUT THERE FEES ETC.
Review from 15922, 18-Jun-2011
Search for IP/IVA Firm
Last 10 Reviews