Review from MarcF (525 views)

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Review of: ClearDebt
Review date: 09 November 2010
Insolvency Practitioner who handled case: David Emanuel Merton Mond
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 1 days
Weeks to IVA proposal after decision made: 20 weeks
Weeks to IVA accepted/rejected after decision made: 8 weeks
 
IVA Company Ratings
Their debt solutions expertise: 10 out of 10
Their customer service: 10 out of 10
Their speed of response: 10 out of 10
Overall Company Rating: 10 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 10 out of 10
Overall Insolvency Practitioner Rating: 10 out of 10
 
My circumstances:
I am single with no property and 13k debt
My interaction with the company:
I spoke to a number of companies, including Debtmovers and sent info back to both Debtmovers and ClearDebt. The only reason the process took so long was because I was trying to retrieve details I had sent elsewhere
Why I gave the ratings I did:
Cant fault them from start to finish, much better than the other company who I paid 2 upfront payments to, and then told me I couldnt have an IVA anyway!!
One thing they did - which really impressed me:
ClearDebt were confident they could get IVA approved, Debtmovers said no and wanted to put me on a never ending DMP
One thing they did - which I felt could be improved:
Nothing really, occasionally I had to wait a little time for a reply but that is a minor quibble 
Other points
I am now on an IVA paying £134 and will pay back an estimated 32p in the £

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Reviewer quotes

  • ClearDebt
The professional standard of the documents.
Review from Andy R, 12-May-2011
Dealing with the Inland Revune and getting them to finally accept the IVA, thus avoiding bankruptcy ...
Review from Simbaa44, 26-Apr-2011
With the IVA acceptance it was a weight of my mind; on the night when I found out that my IVA had be...
Review from Gym, 04-May-2011
Great communications, using language the lay person can understand.
Review from Adrian, 07-Aug-2012
My contact remained the same throughout the whole process of applying for my IVA and kept me informe...
Review from Tammy, 16-Oct-2007

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  • Very poor company customer service wise, I also have ended up with them after my account was transfe...
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