Review from Natalie (1224 views)
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|Review of: Clearstart|
|Review date: 28 March 2007|
|Insolvency Practitioner who handled case: Mr Stephen David Watson|
|I proceeded as far along as: Accepted IVA|
|The solution I opted for in the end: IVA|
|Speed of response|
|No of days to make a decision after I spoke to IVA company: 7 days|
|Weeks to IVA proposal after decision made: 2 weeks|
|Weeks to IVA accepted/rejected after decision made: 6 weeks|
|IVA Company Ratings|
|Their debt solutions expertise:||10 out of 10|
|Their customer service:||10 out of 10|
|Their speed of response:||8 out of 10|
|Overall Company Rating:||10 out of 10|
|Insolvency Practitioner Ratings|
|The quality of IVA proposal:||10 out of 10|
|Overall Insolvency Practitioner Rating:||10 out of 10|
|I work in Administration and live in Hertfordshire. I had 30k debt and a property under shared ownership scheme.|
|My interaction with the company:|
|I spoke to Clear Start who recommended an IVA would be the best option. They sent the forms which I duly completed and returned. The IVA was accepted at the creditor meeting. Each time I spoke to them even though I couldnt speak to the case worker covering my case the other staff I spoke to were always helpful and friendly and put my mind at ease.|
|Why I gave the ratings I did:|
|I rated them the way I had because they were always helpful and I felt that my case would be put accross fairly to the creditors.|
|One thing they did - which really impressed me:|
|They made me feel that I was not the only person to go through this, I always felt they were doing everything they could to help me.|
|One thing they did - which I felt could be improved:|
|There were some occasions when there was a couple of questions I needed to ask but as I couldnt get through to my case worker I had to leave messages for them to call back - which they always did.|
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Everytime i rang could always speak to someone and wasnt told we will ring you back.
Review from Rachellxx39, 30-Jan-2008
Always having the same person to talk to at the other end of the line, also not being pushy at all a...
Review from priti, 08-Feb-2007
Contact person and number. This made my situation much easier and meant i dint have to explain refer...
Review from Sara, 24-Jan-2007
They have a guy called Hadyn, and every email I sent him got answered promptly and kindly.
Review from Pete, 12-Feb-2007
When our first proposal was rejected, my case worker liased with us to draft a new proposal. We felt...
Review from The Clarkes, 21-Jun-2007
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