Review from SarahM (498 views)

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Review of: ClearDebt
Review date: 05 November 2010
Insolvency Practitioner who handled case: David Emanuel Merton Mond
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 2 days
Weeks to IVA proposal after decision made: 4 weeks
Weeks to IVA accepted/rejected after decision made: 22 weeks
 
IVA Company Ratings
Their debt solutions expertise: 9 out of 10
Their customer service: 10 out of 10
Their speed of response: 10 out of 10
Overall Company Rating: 10 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 10 out of 10
Overall Insolvency Practitioner Rating: 10 out of 10
 
My circumstances:
I am a single mum working in retail. I do own my own house but there is little or no equity in it, I owe approx £27k.
My interaction with the company:
Initially I opted for the flexibility of a DMP with Abacus, but they rang me every so often to remind me that an IVA was an option. Eventually, I decided to go for it.
Why I gave the ratings I did:
From the very first time I spoke to them they put me at my ease, to be honest I was a nervous wreck!! They made me feel really comfortable
One thing they did - which really impressed me:
They always got back to me if I needed anything
One thing they did - which I felt could be improved:
Nothing 
Other points
My IVA has been accepted at £104 per month, returning 10p in the £ and writing off potentially £21k

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Reviewer quotes

  • ClearDebt
Dealt with a gentleman called Adam. Was excellent throughout
Review from Helen, 12-Jul-2010
i have my case workers direct tel no if i ever need him for anything
Review from sarahb, 28-Dec-2011
the level of contact.
Review from Nic, 21-Apr-2011
speed of the overall response, peoples helpfulnes
Review from colinbell, 03-Dec-2010
Professional
Review from Red Dress, 10-Jun-2011

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  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
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