Review from Elizabeth (504 views)
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|Review of: Varden Nuttall|
|Review date: 04 November 2010|
|Insolvency Practitioner who handled case: Not Known|
|I proceeded as far along as: Accepted IVA|
|The solution I opted for in the end: IVA|
|Speed of response|
|No of days to make a decision after I spoke to IVA company: 4 days|
|Weeks to IVA proposal after decision made: 2 weeks|
|Weeks to IVA accepted/rejected after decision made: 6 weeks|
|IVA Company Ratings|
|Their debt solutions expertise:||8 out of 10|
|Their customer service:||8 out of 10|
|Their speed of response:||6 out of 10|
|Overall Company Rating:||7 out of 10|
|Insolvency Practitioner Ratings|
|The quality of IVA proposal:||6 out of 10|
|Overall Insolvency Practitioner Rating:||7 out of 10|
|I worked in public authority, husband lost his job and could not obtain another because of disability and had over £25,000 debt.|
|My interaction with the company:|
|I originally tried to get a loan to help pay things off but he loan company said the best option would be to apply for an IVA and put us in touch with Varden Nuttall.|
|Why I gave the ratings I did:|
|I rated 7 because I obtained a very good service but I also wonder whether this servce would have been free had I pursued it through Citizens Advice.|
|One thing they did - which really impressed me:|
|Dealt with problems I was having quickly such as unable to pay the amount first agreed on. I was still financially suffering so they called creditors together and agreed another some subject to conditions.|
|One thing they did - which I felt could be improved:|
|Found it quite hard to understand the yearly report and perhaps would have liked to see how much money was actually being paid off each debt instead of so much pence in the pound.|
|My current circumstances is that I have now been made redundant but paid off my IVA. The important thing I have learnt is not to keep borrowing to pay off other loans etc.|
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- Varden Nuttall
everything was made to look so easy and simplified so i understood
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i think what really impressed me was the speed they had got my mess sorted,what took me years to get...
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contact, customer service.
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