Review from e&s (1069 views)
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|Review of: Debt Free Direct|
|Review date: 29 October 2010|
|Insolvency Practitioner who handled case: Eleanor Jane McKinnon|
|I proceeded as far along as: Accepted IVA|
|The solution I opted for in the end: Debt Management Plan|
|Speed of response|
|No of days to make a decision after I spoke to IVA company: 4 days|
|Weeks to IVA proposal after decision made: 3 weeks|
|Weeks to IVA accepted/rejected after decision made: 8 weeks|
|IVA Company Ratings|
|Their debt solutions expertise:||10 out of 10|
|Their customer service:||8 out of 10|
|Their speed of response:||8 out of 10|
|Overall Company Rating:||9 out of 10|
|Insolvency Practitioner Ratings|
|The quality of IVA proposal:||9 out of 10|
|Overall Insolvency Practitioner Rating:||9 out of 10|
|myself and my partner live in nottinghamshire and work for the public sector, we had 31 of debt and a no equity in our mortgage|
|My interaction with the company:|
|i rang them after seeing an advertisment, and they advised me to do an iva, i completed the paperwork and after a few changes the iva was accepted at the meeting.<br> i found them helpful|
|Why I gave the ratings I did:|
|i gave them the ratings because overall they are friendly and they provide an efficient service. just a few hiccups caused my rating to be a bit lower in places.|
|One thing they did - which really impressed me:|
|friendly and reasurring when you first ring them, they make you feel at ease. they dont judge you.|
|One thing they did - which I felt could be improved:|
|the initial service was excellent, really helpful. the guy i spoke too was fantastic, explained everything but later down the line, that same customer service was not as good in places.|
|in the first year of my iva|
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- Debt Free Direct
Every person I spoke to treated me with the utmost respect and sensitivity.I was called back several...
Review from Moya, 25-Jan-2007
They kept all my creditors and their blood hounds at bay once the IVA had been applied for.
Review from Kevin Leeds, 23-Apr-2007
They Kept their promises when they said theyd call they did. I never felt fobbed off or made to fee...
Review from StevesInTheBlack!, 25-Jun-2010
They do not keep you hanging on the phone, no funny music, calls are answered swiftly.
Review from jean audsley, 05-Jan-2007
Sent my paperwork back quickly after I asked them for the address to complain to
Review from £82K, 22-Jan-2007
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