Review from Mushy (448 views)

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Review of: ClearDebt
Review date: 21 October 2010
Insolvency Practitioner who handled case: David Emanuel Merton Mond
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 5 days
Weeks to IVA proposal after decision made: 5 weeks
Weeks to IVA accepted/rejected after decision made: 8 weeks
 
IVA Company Ratings
Their debt solutions expertise: 10 out of 10
Their customer service: 10 out of 10
Their speed of response: 10 out of 10
Overall Company Rating: 10 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 10 out of 10
Overall Insolvency Practitioner Rating: 10 out of 10
 
My circumstances:
I was on debt management with another company. I was paying £125 into 22k but it just wasnt going anywhere. Cleardebt then contacted me to advise there were other options
My interaction with the company:
Cleardebt contacted me, advised that i fit the criteria for an IVA so we decided to have a look at it. I was quite nervous at first having to change it all over but my IVA has been accepted now and it was well worth it
Why I gave the ratings I did:
Because i can complain about anything at all
One thing they did - which really impressed me:
I was having doubts at certain points of the process which was mainly due to the bank account but Cleardebt kept on at me to advise and helped me with the bank
One thing they did - which I felt could be improved:
 
Other points
My IVA has been accepted and im paying £101 into my debts of 22k. i would recommend Cleardebt and an IVA to everyone

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Reviewer quotes

  • ClearDebt
The thing that impressed me was when my circumstances changed and i was in trouble and could not aff...
Review from deri40, 09-Dec-2008
i was impressed with how quickly the proposal was sent to me and how quickly we managed to get the I...
Review from Birmingham62, 19-Nov-2010
They had arranged insurance for my payments if i go on the sick of if I lose my job
Review from betternexttime, 30-May-2007
Calls to make sure I understood everything.
Review from Susieq, 01-Apr-2011
The online chat facility first and foremost, I made up my mind without any hint of a hard sell, and ...
Review from Frazer, 10-Aug-2010

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  • Dear MRS 12, I'm concerned to read your comments on your time with Freeman Jones. Clearly this is no...
  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
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  • I can totally relate and agree with you on this. They will take far to much than you can afford and ...

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