Review from M Fonte (479 views)
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|Review of: ClearDebt|
|Review date: 18 October 2010|
|Insolvency Practitioner who handled case: David Mond|
|I proceeded as far along as: Accepted IVA|
|The solution I opted for in the end: IVA|
|Speed of response|
|No of days to make a decision after I spoke to IVA company: 2 days|
|Weeks to IVA proposal after decision made: 2 weeks|
|Weeks to IVA accepted/rejected after decision made: 3 weeks|
|IVA Company Ratings|
|Their debt solutions expertise:||9 out of 10|
|Their customer service:||10 out of 10|
|Their speed of response:||10 out of 10|
|Overall Company Rating:||9 out of 10|
|Insolvency Practitioner Ratings|
|The quality of IVA proposal:||9 out of 10|
|Overall Insolvency Practitioner Rating:||10 out of 10|
|both clients had reduced hrs at work thus causing contractual missed payments, looked for help to consilidate debts.|
|My interaction with the company:|
|Cleardebt advisor contacted ourselves,explaining other options available with unsecure debt, sent ppwk,looked at option|
|Why I gave the ratings I did:|
|all staff were very informative & professional in all departments|
|One thing they did - which really impressed me:|
|everybody spoken to at Cleardebt were very understanding|
|One thing they did - which I felt could be improved:|
|maybe having just one phone number to contact|
|both pay £100 a month,ive written off 30k, partner 10k, weve increased payments but are now guaranteed to be both debt free in 5 years|
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Cleardebts customer service was brilliant.
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