Review from Miss S Burgoyne (464 views)
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| Review of: Varden Nuttall |
| Review date: 13 October 2010 |
| Insolvency Practitioner who handled case: Not Known |
| I proceeded as far along as: Accepted IVA |
| The solution I opted for in the end: IVA |
| Speed of response |
| No of days to make a decision after I spoke to IVA company: 4 days |
| Weeks to IVA proposal after decision made: 2 weeks |
| Weeks to IVA accepted/rejected after decision made: 6 weeks |
| IVA Company Ratings | |
| Their debt solutions expertise: | 8 out of 10 |
| Their customer service: | 9 out of 10 |
| Their speed of response: | 9 out of 10 |
| Overall Company Rating: | 8 out of 10 |
| Insolvency Practitioner Ratings | |
| The quality of IVA proposal: | 9 out of 10 |
| Overall Insolvency Practitioner Rating: | 9 out of 10 |
| My circumstances: |
| I am single and living in Oxfordshire, I had £40k + worth of debt and was managing repayments until my living circumstances changed so wanted a debt management company to help me |
| My interaction with the company: |
| I called Varden Nuttall and explained my situation, they advised me of the best plan for me which was set up, my repayments were later discussed again and they advised that with the amount of money I owed, I would qualify for an IVA so the paperwork was raised, posted and returned and accepted very quickly. I found them extremely friendly and helpful. |
| Why I gave the ratings I did: |
| I rated them 9 out of 10 because I find them very helpful, friendly and trust worthy. |
| One thing they did - which really impressed me: |
| Recommend the IVA instead of just a debt management plan as this reduced the length of time my debt would take to repay |
| One thing they did - which I felt could be improved: |
| My account manager changed and I was not advised until I called to speak to her. They could have wrote to me to advise |
| Other points |
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Reviewer quotes
- Varden Nuttall
|
My main contact at Varden Nuttall has given me a courtesy call every quarter, just to make sure ever...
Review from Daniel Adams, 12-Nov-2010 |
|
Regular friendly calls to check that everything was going OK
Review from GB1600, 10-Jan-2011 |
|
When I had to take semi-retirement and my income dropped dramatically they re-negotiated my payments...
Review from PJM, 18-Feb-2011 |
|
Varden nuttall managed to stop all the letters, credit card bills and phone calls regarding money ow...
Review from LEE NEVYLLE OWEN, 24-Sep-2010 |
|
clear and precise communication at all times dealing with a minefield of problems and the eventual s...
Review from Carl , 11-Dec-2012 |
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