Review from Wat (766 views)
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| Review of: ClearDebt |
| Review date: 08 October 2010 |
| Insolvency Practitioner who handled case: David Emanuel Merton Mond |
| I proceeded as far along as: Accepted IVA |
| The solution I opted for in the end: IVA |
| Speed of response |
| No of days to make a decision after I spoke to IVA company: 1 days |
| Weeks to IVA proposal after decision made: 1 weeks |
| Weeks to IVA accepted/rejected after decision made: 5 weeks |
| IVA Company Ratings | |
| Their debt solutions expertise: | 10 out of 10 |
| Their customer service: | 10 out of 10 |
| Their speed of response: | 10 out of 10 |
| Overall Company Rating: | 10 out of 10 |
| Insolvency Practitioner Ratings | |
| The quality of IVA proposal: | 10 out of 10 |
| Overall Insolvency Practitioner Rating: | 10 out of 10 |
| My circumstances: |
| We had more going out than what was coming in. It came to a head when our son got married and one went to uni. We tried to work our finances out but it was impossible and we needed help |
| My interaction with the company: |
| It was a difficult time and it took a lot for us to own up to our situation and seek help.<br> Cleardebt have been very good, they have listened to our needs, gave simple explanations to questions asked and have helped us a great deal. |
| Why I gave the ratings I did: |
| I have worked in customer service for a long time so i know the difference between good service and bad. ClearDebt have treated me exactly how i would have expected and i cant fault their service one bit |
| One thing they did - which really impressed me: |
| The speed of the process has really surprised me, in a good way obviously |
| One thing they did - which I felt could be improved: |
| Cant think of anything |
| Other points |
| I am paying £100 into 47k, and my husbands pays £134 into his IVA. |
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Reviewer quotes
- ClearDebt
|
Helped after I was made redundant and explained where I stood with my IVA
Review from Kimberly200, 14-Dec-2009 |
|
i couldent aford to pay my iva so they sorted it strat away
Review from martin joce, 12-Dec-2009 |
|
I was impressed by the interactive nature of the website in monitoring my progress.
Review from loopy15, 01-Nov-2010 |
|
The thing that impressed me was when my circumstances changed and i was in trouble and could not aff...
Review from deri40, 09-Dec-2008 |
|
Customer Service
Review from Big Fella 123, 31-Mar-2011 |
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