Review from CCL (615 views)
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| Review of: McCambridge Duffy & Co |
| Review date: 28 September 2010 |
| Insolvency Practitioner who handled case: Judy Mooney |
| I proceeded as far along as: Accepted IVA |
| The solution I opted for in the end: IVA |
| Speed of response |
| No of days to make a decision after I spoke to IVA company: 2 days |
| Weeks to IVA proposal after decision made: 2 weeks |
| Weeks to IVA accepted/rejected after decision made: 4 weeks |
| IVA Company Ratings | |
| Their debt solutions expertise: | 10 out of 10 |
| Their customer service: | 10 out of 10 |
| Their speed of response: | 10 out of 10 |
| Overall Company Rating: | 10 out of 10 |
| Insolvency Practitioner Ratings | |
| The quality of IVA proposal: | 6 out of 10 |
| Overall Insolvency Practitioner Rating: | 6 out of 10 |
| My circumstances: |
| I am employed, living in Derbyshire, am separated and my debts were approx 28K. |
| My interaction with the company: |
| I found from the very first time I logged onto website by the very next day I got a phonecall. All appointment times and meetings were kept. Their response was almost immediate - and any time I have had a question it was dealt with there and then. |
| Why I gave the ratings I did: |
| Most people in my situation are really frightened - probably had considerable sleepless nights and to have people so competent and clearly know exactly what they are doing - just took me through a mine field painlessly |
| One thing they did - which really impressed me: |
| Every single person I spoke to has been completely calm, friendly and approachable, without making you feel bad or guilty and they was very professional and straightforward. |
| One thing they did - which I felt could be improved: |
| no |
| Other points |
| Probably to have sought help sooner. |
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Reviewer quotes
- McCambridge Duffy & Co
|
Everything
Review from DEBTFREE JAN2015, 29-Jan-2010 |
|
The first girl I spoke to was fantastic - she reassured me I was doing the right thing and explained...
Review from Jonny, 22-Feb-2013 |
|
Customer service - speed of which I was directed to people I needed to talk to and courtesy of retur...
Review from Stevens, 29-Sep-2010 |
|
They never once judge me over my situation or made any negative comments. Excellent!
Review from Bootneck, 16-Dec-2009 |
|
Explained in detail and with patience any thing I need to know.
Review from david, 22-Feb-2012 |
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