Review from Kay (360 views)
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| Review of: Not Known |
| Review date: 22 September 2010 |
| Insolvency Practitioner who handled case: Not Known |
| I proceeded as far along as: Accepted IVA |
| The solution I opted for in the end: IVA |
| Speed of response |
| No of days to make a decision after I spoke to IVA company: 3 days |
| Weeks to IVA proposal after decision made: 2 weeks |
| Weeks to IVA accepted/rejected after decision made: 6 weeks |
| IVA Company Ratings | |
| Their debt solutions expertise: | 9 out of 10 |
| Their customer service: | 10 out of 10 |
| Their speed of response: | 10 out of 10 |
| Overall Company Rating: | 10 out of 10 |
| Insolvency Practitioner Ratings | |
| The quality of IVA proposal: | 10 out of 10 |
| Overall Insolvency Practitioner Rating: | 10 out of 10 |
| My circumstances: |
| i am a buyer from manchester with over 30k of debt and no equity in my property |
| My interaction with the company: |
| Why I gave the ratings I did: |
| i rated them highly as i found there approach was professional and i was treated with respect and they were sympathetic to my circumstances. |
| One thing they did - which really impressed me: |
| I did phone back after my initial enquiry and found that my questions were answered to my satisfaction. They could not answer one of my questions but did say they would call me back with a response and they did promptly. |
| One thing they did - which I felt could be improved: |
| I do not feel that anything that they did for me could have been any better, |
| Other points |
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Reviewer quotes
- Not Known
|
they made us feel that we good trust them with everything.
Review from j.sandhu, 02-Jun-2011 |
|
Queries are always answered, you get the personal touch when phoning the office
Review from Mr M, 29-Jun-2011 |
|
the case handler, adam elder, made monthly calls for over a year offering support and giving me hope...
Review from dap, 29-Apr-2010 |
|
From the beginning of the IVA, if I had to leave a message for someone to contact me, they always re...
Review from Mike, 01-Jun-2011 |
|
They were able to get the creditors off my back.
Review from Mr Davies, 01-Jun-2011 |
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