Review from Sale Exec From Berkshire (609 views)

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Review of: IVA Advice Company
Review date: 09 September 2010
Insolvency Practitioner who handled case: Not Known
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 4 days
Weeks to IVA proposal after decision made: 2 weeks
Weeks to IVA accepted/rejected after decision made: 6 weeks
 
IVA Company Ratings
Their debt solutions expertise: 10 out of 10
Their customer service: 10 out of 10
Their speed of response: 10 out of 10
Overall Company Rating: 10 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 10 out of 10
Overall Insolvency Practitioner Rating: 10 out of 10
 
My circumstances:
I am a sales Rep Living In Berkshire 44k of debt in 2k negative equity due to constant interest increases and cost of bank charges i debt became difficult to control leaving me with no real way forward.
My interaction with the company:
While diving to a customer I was tuned into 5 live the radio show and a chap calledMike Thomas aka The Debt Wizard was talking to someone and that person could have been me! Everything he was saying made sense and made me give them a call! That was 6 months ago and now i am in a manageable plan that makes me feel as though the world is no longer on my shoulders Philip Gill & Co were fantastic There were a number of people that dealt with the process without putting any pressure but advising me what options were available to me! I am so glad i made that Initial call. Thank you to all at Phillip Gill & Co
Why I gave the ratings I did:
They were friendly helpful informative without being undermining If i could i would give them 11 out of 10
One thing they did - which really impressed me:
Always kept me informed what the next step was all the way to the end! Brill
One thing they did - which I felt could be improved:
Nothing 
Other points
just started an IVA

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Reviewer quotes

  • IVA Advice Company
The face to face meeting with the IP was invaluable. It allowed me to cover every aspect of my debt ...
Review from Anon, 11-Jun-2007
That they listened advised but were not judgemental
Review from Julie, 31-May-2012
How helpful and friendly the staff were
Review from kw180, 27-Feb-2009
Reassurance every step of the way and out of hours contact with IP.
Review from Cath, 09-Dec-2009
Treating us like humans even though the debt was our fault
Review from Razorback, 09-Aug-2007

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Last 5 comments(for Reviews)

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  • Very poor company customer service wise, I also have ended up with them after my account was transfe...
  • I agree with a lot of what has been said. Very poor customer service. In fact they ignore any corr...
  • Dear MRS 12, I'm concerned to read your comments on your time with Freeman Jones. Clearly this is no...
  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
  • Sounds like it could of been written by a member of their staff

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    A useful site that is free to use and full of useful... - by , 01/03/2008
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